Summary
Overview
Work History
Education
Skills
Leadership
Timeline
Generic

Harrison Shaffer

Agoura HIlls,California

Summary

Dynamic Sales Associate with proven success at The Agoura Antique Mart, excelling in customer service and achieving monthly sales targets. Leveraged strong problem-solving skills and teamwork to enhance customer satisfaction and loyalty. Demonstrated expertise in cash handling and visual merchandising, creating engaging displays that boosted product visibility and sales.


Overview

2
2
years of professional experience

Work History

Sales Associate, Cashier

The Agoura Antique Mart
06.2023 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Oak Park High School
Oak Park, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Leadership

Extensive leadership experience includes achieving the rank of Eagle Scout, demonstrating strong project management, teamwork, and service-oriented leadership by coordinating volunteers and resources for a large-scale community project. Serving as both a participant and staff member of the Hugh O’Brian Youth Leadership (HOBY) program provided firsthand experience in mentoring and empowering young leaders while fostering critical thinking, collaboration, and service-based initiatives. Participation in the Ronald Reagan Leadership Summit and the Las Virgenes Youth Leadership Academy further strengthened leadership skills by emphasizing ethics, decision-making, and public service. These experiences have developed the ability to lead diverse teams, communicate effectively, and take initiative in high-pressure environments, ensuring a strong foundation in leadership and personal growth.

Timeline

Sales Associate, Cashier

The Agoura Antique Mart
06.2023 - 12.2024

Oak Park High School
Harrison Shaffer