Harrison Smith
Atlanta,GA
Summary
Detail-oriented administrative professional with extensive experience in data entry and record management. Skilled in updating logs, resolving discrepancies, and enhancing team collaboration. Committed to operational efficiency and customer satisfaction while delivering exceptional service. Strong background in prioritization, multitasking, and training staff.
Overview
9
9
years of professional experience
Work History
Clerk
Jones Petroleum
Eatonton, Georgia
02.2025 - Current
- Processed customer transactions and maintained accurate financial records to ensure smooth operations.
- Operated cash register to process cash, check, and credit card transactions.
- Processed customer payments at point-of-sale terminals, refunds, and exchanges accurately and efficiently.
- Utilized point-of-sale systems for transactions and tracking sales data effectively.
- Addressed customer inquiries and resolved issues promptly, contributing to improved customer satisfaction.
- Assisted customers with inquiries and complaints in a professional manner.
- Verified accuracy of all paperwork prior to submission for processing.
- Performed data entry tasks to update customer accounts records.
- Managed inventory and organized stock for efficient retrieval, enhancing overall workflow.
- Collaborated with team members to enhance workflow and improve operational efficiency.
- Processed customer payments at point-of-sale terminals., refunds, and exchanges accurately and efficiently.
Warehouse Picker
Amazon
Alpharetta, Georgia
04.2024 - 08.2024
- Picked items for customer orders according to order slips or verbal instructions.
- Selected items for customer orders using handheld scanners.
- Verified accuracy of picked items against pick list or customer order.
- Packaged items securely in boxes, bags or other containers before shipping.
- Operated material handling equipment to transport goods safely.
- Maintained organization of warehouse inventory and storage areas.
- Conducted regular inventory checks to ensure stock accuracy.
- Followed safety guidelines to maintain a secure work environment.
Head Lifeguard
AMS Pools
Cumming, Georgia
03.2018 - 10.2023
- Supervised lifeguard team to ensure safety and compliance at AMS Pools.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Conducted regular safety drills and training sessions for all lifeguards.
- Trained new hires on safety protocols, procedures, and customer service standards.
- Monitored pool area for hazards and ensured a safe environment for guests.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Assisted in scheduling staff shifts to maintain adequate coverage during peak hours.
- Collaborated with management on facility maintenance and operational improvements.
- Maintained cleanliness of the pool deck, locker rooms, and other areas associated with the aquatic facility.
- Oversaw inventory levels for aquatic facility supplies, ensuring availability for operations. of supplies used in aquatic facility operations.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
High School Diploma -
Forsyth Central High School
Cumming, GA05-2022
BBA - History
Georgia Southwestern State University
Americus, GA09-2026
Skills
- Transaction processing
- Cash handling
- Stock organization
- Project management
- Team leadership
- Customer service
- Effective communication
Timeline
Clerk
Jones Petroleum
02.2025 - Current
Warehouse Picker
Amazon
04.2024 - 08.2024
Head Lifeguard
AMS Pools
03.2018 - 10.2023
High School Diploma -
Forsyth Central High School
BBA - History
Georgia Southwestern State University