HARRISON STEEL III
Memphis,TN
Summary
Information Technology professional with a Bachelor's degree in Information Technology and experience in computer systems, networking, and technical troubleshooting. Skilled in system diagnostics, hardware and software configuration, network maintenance, and security operations. Strong leadership background supervising teams, optimizing operations, and solving complex technical issues.
Overview
24
24
years of professional experience
Work History
Supervisor
Imperial Security
Memphis, TN
05.2014 - Current
- Supervise 10-12 personnel while maintaining security operations for banking institutions, events, and client facilities.
- Train staff on procedures, operational systems, and performance improvements.
- Optimize scheduling and resource allocation to maintain efficient coverage.
- Analyze operational reports to identify performance improvements.
Corrections Officer
East Arkansas Correctional Unit
, AR
12.2010 - 09.2013
- Maintained facility security through monitoring systems, inspections, and incident response.
- Documented incidents and enforced compliance with safety regulations.
- De-escalated conflicts and maintained operational stability.
Accounts Manager
Rent-A-Center
West Helena, AR
06.2002 - 11.2003
- Maintained customer records and pricing data in company databases.
- Analyzed sales trends and resolved complex customer account issues.
Education
Bachelor of Science - Information Technology
Strayer University
Memphis, TNAssociate of Occupational Studies - Computer Systems & Network Technology
Vatterott College
Memphis, TNCertificate -
Phillips Community College
West Helena, ARSkills
- Hardware & Software Installation and Configuration
- System Diagnostics & Troubleshooting
- Network Maintenance & Device Management
- Software Deployment & Updates
- TCP/IP Networking & Routing
- PC Troubleshooting & Peripheral Configuration
- Security Monitoring & Compliance
- Microsoft Office & Business Applications
Training
- Electronic Fundamentals
- Novell Networking
- TCP/IP & Routing
- Peripherals and Data Communications
- PC Troubleshooting & Configuration
Timeline
Supervisor
Imperial Security
05.2014 - Current
Corrections Officer
East Arkansas Correctional Unit
12.2010 - 09.2013
Accounts Manager
Rent-A-Center
06.2002 - 11.2003
Bachelor of Science - Information Technology
Strayer University
Associate of Occupational Studies - Computer Systems & Network Technology
Vatterott College
Certificate -
Phillips Community College