Harrison Wright
Harrisonburg,VA
Summary
Results oriented professional with extensive experience in retail management. Skilled in coaching teams, analyzing sales data, and implementing effective inventory strategies to boost performance and customer loyalty.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
Prime Communications AT&T
Harrisonburg, VA
06.2025 - Current
- When coming into this role, this flagship location was struggling around sales, operations, and with team morale. Ending most months last in the district and having problems maintaining employees.
- The store was struggling to hit 300 OPPs monthly. Moving into this store we constantly reach over 400 OPPs even touching 500 OPPs in our best months.
- I was able to better the store operations by being strict around what may hurt the store and staying on top of all changes being made that could negatively effect the store.
- I keep team morale high by regularly monitoring progress, providing positive feedback, and sharing their successes as a team.
- I have helped 4 employees grow into management rolls within the company and created a smooth transition from sales rep to Manager for them.
Retail Store Manager
Prime Communications AT&T
Roanoke, VA
07.2024 - 05.2025
- When starting in this store the location was on the verge of being permanently closed due to poor management and bad sales performance.
- When moving into this location I finished every month top 25 in the Company (even obtaining #1 in the company a few times).
- At the same time I was able to train and develop one of my employees to then take over the location and maintain similar rankings.
Assistant Manager
Prime Communications AT&T
Roanoke, VA
03.2024 - 07.2024
- I was promoted to Assistant Manager after only 3 month of being a sales representative due to great sales drive and team building skills.
- 3 months into becoming the assistant manager the store manager went on leave for 3-4 months. During that time I managed to hit all sales goal and even double the amount of business accounts sold compared to when the manager was in role.
Sales Representative
Prime Communications AT&T
Roanoke, VA
12.2023 - 02.2024
- I came in to this roll with no sales knowledge but a big drive for success.
- I was eager to learn the business and was able to quickly learn best sales strategy's & the sales system.
- During my 3 months as a sales representative I finished top 5 in the district each month.
ABA Therapist/Supervisor
Therapeutic Alliance LLC
Roanoke, VA
12.2022 - 12.2023
- Implemented individualized behavior intervention plans to enhance client engagement and learning outcomes.
- Conducted regular assessments to evaluate progress and adjust therapeutic strategies as needed.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients.
- Utilized data collection methods to track client behaviors and measure therapy effectiveness.
- Trained and mentored new staff on best practices in applied behavior analysis techniques.
Crowd Manager
Arch Point Labs
Blacksburg, VA
03.2020 - 03.2021
- Managed crowd control during events, ensuring safety and compliance with regulations.
- Coordinated logistics for crowd flow, optimizing attendee experience and reducing congestion.
- Developed training materials for new staff on crowd management protocols and emergency procedures.
- Supervised team members during events, fostering teamwork and effective communication.
Network Cabling Technician
Simplified Communications
Roanoke, VA
02.2019 - 02.2020
- Installed and terminated network cabling systems in commercial and residential environments.
- Conducted thorough testing of installed cabling to ensure optimal performance and compliance with standards.
- Collaborated with project managers to develop efficient installation plans and timelines.
- Mentored junior technicians on best practices for cable management and troubleshooting techniques.
Education
EMT Certification - EMT
Virginia Western Community College
Roanoke, VA03.2023
High School Diploma -
Penn Foster High School
Roanoke, VA01.2021
Skills
- Retail operations
- Problem-solving
- Highly motivated
- Coaching and mentoring
- Sales leadership
- Goal setting
- Staff management
Timeline
Retail Store Manager
Prime Communications AT&T
06.2025 - Current
Retail Store Manager
Prime Communications AT&T
07.2024 - 05.2025
Assistant Manager
Prime Communications AT&T
03.2024 - 07.2024
Sales Representative
Prime Communications AT&T
12.2023 - 02.2024
ABA Therapist/Supervisor
Therapeutic Alliance LLC
12.2022 - 12.2023
Crowd Manager
Arch Point Labs
03.2020 - 03.2021
Network Cabling Technician
Simplified Communications
02.2019 - 02.2020
EMT Certification - EMT
Virginia Western Community College
High School Diploma -
Penn Foster High School