Harry Flores
Bradenton
Summary
Seasoned Sales Representative with exceptional success in business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in fostering relationships with customers and clients for sustained business growth.
Overview
20
20
years of professional experience
Work History
Sales Representative
National Beverage Corp
05.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Retail Merchandiser
Advantage Solutions
03.2022 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers
- Established strong vendor relationships to maintain and support business
- Identified opportunities to increase store sales and developed actionable strategies
- Planned and implemented product launches and promotions for assigned stores
- Answered customer questions regarding store merchandise, department information, and pricing
- Organized and maintained displays to achieve clean and appealing product layouts
- Developed relationships with key store personnel to support proper product placement and visibility
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Utilized visual merchandising techniques to effectively showcase products in retail stores
English Teacher
Talkilla
12.2015 - 09.2022
- Administered assessments and standardized tests to evaluate student progress.
- Prepared and implemented lesson plans covering required course topics.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
- Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement.
- Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
- Established appropriate deadlines and provided complete instructions for reading assignment and homework.
Seafood Market Manager
Poor Boy Crabs
03.2020 - 01.2022
- Served customer seafood ranging from fish to crabs.
- Was required to upsell various products to customers.
- Cleaned and closed market.
Server
Cracker Barrel
06.2019 - 03.2020
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
English Teacher
Whales English
12.2015 - 05.2019
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
Store Closer
Dunkin Donuts
12.2012 - 10.2015
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Kept close eye on store employees and customers to assess theft risks and maintain loss prevention goals.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Assisted customers by answering questions and fulfilling requests.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Researched issues to obtain appropriate answers to customer inquiries.
- Walked through store multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Pool Cleaner
Mikes Pool Care
10.2011 - 12.2012
- Maintained safe pool water quality levels using different chemicals including chlorine, shock, algaecide and calcium chloride.
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
Fast Food Server
Chik-Fil-A
04.2011 - 07.2011
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Consistently provided friendly service to promote better customer engagement.
Pressure Washer
Pressure Pro
01.2005 - 04.2011
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud or debris.
- Pressure washed house and truck exteriors.
Education
TESOL Certification - English Education
The Canadian Institute of English,
Atlanta, Georgia05.2015
Education
Theocratic Ministry School
Bradenton, FLHigh School Diploma -
Kingdom Academy
Bradenton, FLSkills
- Marketing and advertising
- Communication
- Customer service
- Interior and exterior displays
- Event promotion
- Seasonal campaigns
- Inventory monitoring
- Product restocking
- Customer relationships
- Merchandising
- Product location
- Retail merchandising
Timeline
Sales Representative
National Beverage Corp
05.2023 - Current
Retail Merchandiser
Advantage Solutions
03.2022 - Current
Seafood Market Manager
Poor Boy Crabs
03.2020 - 01.2022
Server
Cracker Barrel
06.2019 - 03.2020
English Teacher
Talkilla
12.2015 - 09.2022
English Teacher
Whales English
12.2015 - 05.2019
Store Closer
Dunkin Donuts
12.2012 - 10.2015
Pool Cleaner
Mikes Pool Care
10.2011 - 12.2012
Fast Food Server
Chik-Fil-A
04.2011 - 07.2011
Pressure Washer
Pressure Pro
01.2005 - 04.2011
TESOL Certification - English Education
The Canadian Institute of English,
Education
Theocratic Ministry School
High School Diploma -
Kingdom Academy
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