Harry Fuertes-Hernandez
Clifton Heights,PA
Summary
An enthusiastic, flexible and motivated team player ready to contribute to innovative forms of success.
Strategic-thinking and experienced in successfully engaging with peers and encouraging others to reach highest potential.
Offers a pleasant personality with expertise in developing and achieving personal performance goals.
Promotes efficiency and accuracy and keeps department operation aligned with goals by leveraging productive management style and is quick to learn and absorb new processes.
Uplifts employees and is diplomatic in mediating conflicts to enhance satisfaction and nurture overall collaboration.
References available upon request.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Main Line Health Homecare & Hospice
Radnor, PA
06.2022 - Current
- Schedules patients and follows established processes and procedures, continually tracking and monitoring patients' status between home care and other health care settings
- Proactively assists with finding creative solutions to unfilled staffing needs and continually communicate unfilled needs or availabilities to clinical management team, using data to track trends with delay in care
- Reviews the patient's medical record and submits all necessary requests to ensure visit approvals
- Utilizes workflow and reports to ensure appropriate and timely assignment of staff in collaboration with the clinical team
- Triages phones, routes calls, and deliver messages in the agency call center system
- Responsible for quality assurance and accuracy for patient discharges
- Coordinates and clearly communicates assessment and clinical information to clinical and non-clinical teams
- Assists with managing team census and the flow of patients into scheduling needs
- Ensures the thorough completion of release of information and consents, consistent with federal, state, MLH, and department requirements
Freelance Photographer
Myself
Philadelphia, PA
08.2021 - Current
- Determined and adjusted the subject position, props, and lighting equipment while selecting camera angles to optimize the final product.
- Photographed high-quality images for various clients (graduations, proposals, weddings).
- Digitally edited photos to enhance appearance.
- Review proofs with clients to determine which images should be printed or published.
Department Manager
McDonalds
Drexel Hill, PA
04.2019 - 06.2022
- In charge of hiring new employees, giving orientations, and inducting them into overall team. This involved extensive hours of coaching, paperwork, and ensuring hires are comfortable in their positions.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction. Duties included being link between upper management and base crew members; making certain that their voices were heard and supported.
- Motivated crew members to consistently deliver effective selling behaviors through stern coaching and recognition. This involved thorough coordination and planning ahead for every shift to deliver maximum results and efficiency.
Sales Coordinator
HomeGoods
Wayne, PA
06.2015 - 04.2019
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability. In charge of cash office; handled daily deposits and money in each till while keeping safe accountable.
- Processed and organized all receipts of previous day's sales to track discrepancies and to ensure that cashiers are following their duty.
- Handled maintenance duties of store.
Education
Bachelor of Arts - Film And Media Arts
Temple University
Philadelphia, PA05-2023
Associate of Arts - English
Delaware County Community College
Media, PA05-2021
Skills
- Proficient with Homecare Homebase
- Received EPIC certification and is proficient with the system
- Proficient with Microsoft applications such as Word, Excel, Teams, and Outlook, among others
- Provides compassionate and efficient customer service, and works closely with clinicians on a daily basis
- Received a certification for an 'Introduction to Project Management' course
Timeline
Patient Care Coordinator
Main Line Health Homecare & Hospice
06.2022 - Current
Freelance Photographer
Myself
08.2021 - Current
Department Manager
McDonalds
04.2019 - 06.2022
Sales Coordinator
HomeGoods
06.2015 - 04.2019
Bachelor of Arts - Film And Media Arts
Temple University
Associate of Arts - English
Delaware County Community College
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