Harry Gallios
SCHAUMBURG,IL
Summary
Dynamic professional with a proven track record in upselling and business development, honed across roles at Home Depot and the USMC. Skilled in problem-solving and fostering excellent customer relationships, I've driven sales growth and improved service quality. My expertise in contract preparation and exceptional people skills have consistently enhanced operational efficiency and customer satisfaction. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
29
29
years of professional experience
Work History
Sales Associate
Home Depot
Elk Grove Village, Illinois
05.2014 - 09.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Analyzed customer feedback data to recommend improvements in service quality.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Bar Manager
Millers Pub
Chicago, IL
03.2000 - 02.2014
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Anti-Tank Assultman
USMC Camp Pendleton
Camp Pendleton South, CA
04.1995 - 12.1999
Education
Associate of Arts - Cullinary
Kendall College
Evanston, IL04-1995
Skills
- Upselling
- Business Development
- Contract Preparation
- Promotional support
- Product Sales
- Payment Processing
- Sales Development
- Problem-Solving
- Excellent people skills
Timeline
Sales Associate
Home Depot
05.2014 - 09.2024
Bar Manager
Millers Pub
03.2000 - 02.2014
Anti-Tank Assultman
USMC Camp Pendleton
04.1995 - 12.1999
Associate of Arts - Cullinary
Kendall College
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