Harry Hammett
Rosenberg,TX
Summary
Dynamic Optician with a proven track record at The Eyeglass Repair Guys, excelling in patient care and prescription verification. Skilled in training junior opticians and enhancing operational efficiency, I leverage strong customer service and sales skills to drive patient satisfaction and promote eyewear solutions effectively.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Optical Pharmacist
The Eyeglass Repair Guys
04.2019 - Current
- Provided exceptional patient care by conducting comprehensive vision assessments and recommending eyewear solutions.
- Managed inventory levels, ensuring optimal stock of lenses, frames, and accessories for timely customer service.
- Trained and mentored junior opticians in optical dispensing techniques and customer interaction best practices.
- Implemented streamlined processes for fitting and adjusting eyewear to enhance customer satisfaction and retention.
- Collaborated with ophthalmologists to interpret prescriptions accurately, ensuring precision in lens selection and fitting.
- Oversaw daily operations, maintaining compliance with health regulations and industry standards for optical practices.
- Developed promotional strategies for optical products, increasing awareness and driving sales within the practice.
- Enhanced operational efficiency by adopting advanced optical technologies for precise measurements and fittings.
Optician
University of Houston
08.2016 - 03.2019
- Conducted comprehensive eye examinations to assess visual acuity and recommend corrective lenses.
- Educated patients on eyewear options, lens types, and proper care techniques.
- Managed inventory of optical supplies and maintained accurate records of patient prescriptions.
- Collaborated with ophthalmologists to provide seamless patient care and follow-up services.
- Lead lab technician processed 100 pairs of Rx glasses daily. Plus finalize each rx as to accuracy using ansi standards.
Lead Optician
Vision Source SW Fwy
07.2014 - 07.2016
- Oversaw daily operations, ensuring efficient workflow in optical services.
- Trained and mentored junior opticians on best practices and customer service standards.
- Implemented process improvements, enhancing patient satisfaction and service quality.
- Managed inventory control, optimizing stock levels of eyewear and accessories.
Media Courier Specialist
Houston Chronicle News Paper
01.2011 - 04.2014
- Coordinated timely deliveries across designated routes, ensuring adherence to schedules.
- Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
- Managed sorting and organizing of packages for efficient dispatch at the distribution center.
- Collaborated with team members to optimize delivery routes, enhancing overall efficiency.
Rx Department Manger
Lens Express INC
02.1995 - 03.2000
- Led departmental operations, optimizing workflows and improving service efficiency.
- Developed training programs for staff, enhancing team performance and productivity.
- Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
- Collaborated with cross-functional teams to drive process improvements and operational excellence.
- Was responsible for the hiring and training training of 50 employess.
- Scheduling and employee reviews were also part of the job.
Education
Associate of Science - Opticianary
Miami Dade College
Miami, FL04-1990
High School Diploma -
John I Leonard High School
Greenacres City, FL05-1983
Skills
- Customer service and communication skills
- Prescription verification
- Contact lens inventory management
- Contact lens dispensing
- Patient counseling
- Patient education
- Maintaining records
- Prescription filling
- Patient education and counseling
- Sales skills
- Optical Ethics
Affiliations
- Lions Club
- Freemason
Certification
- Certified Optician
- Licensed Optician - 1990-Present
- 10 state board licenses by board examination, Lens Express
Timeline
Optical Pharmacist
The Eyeglass Repair Guys
04.2019 - Current
Optician
University of Houston
08.2016 - 03.2019
Lead Optician
Vision Source SW Fwy
07.2014 - 07.2016
Media Courier Specialist
Houston Chronicle News Paper
01.2011 - 04.2014
Rx Department Manger
Lens Express INC
02.1995 - 03.2000
Associate of Science - Opticianary
Miami Dade College
High School Diploma -
John I Leonard High School