HARRY HURTADO
Citrus Heights,CA
Summary
- Reliable and hardworking Parts Specialist bringing strong sales and customer service abilities combined with knowledge of automotive parts. Detail oriented and driven to sell the correct parts. Experienced at solving customers needs or problems and providing solutions and products. Counter Parts Specialist with 20+ years of experience in customer service and sales. Confident and organized professional with knowledge of parts.
- Reliable and hardworking, skilled at solving customers' needs, providing solutions, promoting products and services .
- Experienced in identifying and sourcing special order parts for non application specific vehicles. Project cars, Hotrods, modified, race or off-road and 4x4 .
- Works efficiently in a group or alone in all situations .
Overview
24
24
years of professional experience
Work History
WHOLESALE PARTS SPECIALIST
SMITH AUTO PARTS/dba NAPA
Fresno, CA
07.2004 - 07.2023
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Resolved customer complaints related to defective or damaged goods in a timely manner.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Processed returns, exchanges and refunds according to store policies.
- Ensured compliance with safety regulations in handling chemicals and hazardous materials related to automotive parts.
COUNTER PARTS SALESPERSON
KOHLWEISS AUTO PARTS
Redwood City, CA
01.2000 - 04.2004
- Operated point of sales and parts lookup computer systems.
- Performed parts sales at counter and by telephone.
- Followed standards of care and compliance per company and legal requirements.
Education
High School Diploma -
San Mateo High School
San Mateo, CA06.1985
Associate of Arts - Accounting
Santa Barbara Business College
Santa Barbara, CA02.1993
Skills
- 20 Years Experience
- Professional and Confident
- Strong Customer Service Skills
- Dependable and Punctual
- Phone and Counter Sales
- Wholesale and Retail
- Sourcing/Placing Special Orders
- Problem-solving skills
References
References available upon request.
Timeline
WHOLESALE PARTS SPECIALIST
SMITH AUTO PARTS/dba NAPA
07.2004 - 07.2023
COUNTER PARTS SALESPERSON
KOHLWEISS AUTO PARTS
01.2000 - 04.2004
High School Diploma -
San Mateo High School
Associate of Arts - Accounting
Santa Barbara Business College
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