Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Harry Karger

Neptune ,NJ

Summary

Automotive professional with strong background in vehicle maintenance and repair, adept at diagnosing issues and implementing effective solutions. Skilled in using advanced diagnostic tools and committed to ensuring top-notch service quality. Known for collaboration and adaptability in fast-paced environments, delivering reliable results that exceed expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Automotive Technician

World Volkswagen Of Neptune
02.2024 - 05.2025
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Increased workshop efficiency with organization of tools and equipment.
  • Read and followed technical documentation to complete accurate repairs.

Automotive Technician

Bmw of Freehold
07.2018 - 02.2024
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
  • Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
  • Read and followed technical documentation to complete accurate repairs.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Coordinated with parts department to determine availability of necessary components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Handled warranty claims professionally, ensuring the appropriate documentation was submitted for timely processing.
  • Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
  • Provided exceptional customer service, explaining complex technical information in easy-to-understand terms for clients.

Education

Associate of Applied Science - Automotive

Brookedale Community College
Lincroft, NJ
05-2018

Skills

  • Strong work ethic
  • Valid Driver's license
  • Time management
  • Troubleshooting skills
  • Customer service
  • Efficient task management
  • Verbal and written communication
  • Attention to detail

Certification

Completed BMW STEP Apprentice program. Certified member level

Timeline

Automotive Technician

World Volkswagen Of Neptune
02.2024 - 05.2025

Automotive Technician

Bmw of Freehold
07.2018 - 02.2024

Associate of Applied Science - Automotive

Brookedale Community College

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Harry Karger