Branch Manager/Account Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
22
22
years of professional experience
Work History
Account/Project Manager
PT Welding & fabrication
Tomball, TX
03.2011 - 05.2024
Managed client relationships by responding promptly to inquiries and resolving issues quickly and effectively.
Developed strategies for meeting deadlines while maintaining high quality standards.
Maintained up-to-date records of all transactions within the accounting system.
Identified project needs by reviewing project objectives and schedules.
Account Manager
All-Tex Pipe & Supply
Houston, TX
10.2007 - 11.2010
Recruited to start a new Pipe, Valve, Fittings, and fabrication warehouse.
Initial responsibilities included setting up warehouse and inventory stocking.
Overseeing the design and implementation of a three-acre pipe yard.
Staffed and ready to sell within ninety days of closing on the facility.
The primary customer base was commercial HVAC, plumbing, and mechanical contractors, along with light industrial and petrochemical.
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Created comprehensive reports on account performance and presented them to senior management.
Provided training and guidance to new Account Managers.
Branch Manager
Morrison Supply Company
Fort Worth, TX
09.2004 - 10.2008
Directed 25+ personnel on daily operations of the branch, including customer service, human resources, sales and marketing activities.
Developed strategies to increase customer satisfaction and loyalty.
Managed staff scheduling, hiring and training processes.
Total P&L responsibility
Account Manager
Morrison Supply Company
Houston, TX
02.2002 - 09.2004
Recruited as primary account manager for the new PVF division.
Assisted on the team to set up a new in-house steel pipe fabrication department and develop primary sales strategy.
Primary pipe sales/fabrication were for HVAC chilled/hot water piping and fire protection.
Education
Some College (No Degree) - Business Administration And Management
University Of Arkansas
Fayetteville, AR
Skills
Staffing optimization
Sales Development
Account analysis expertise
QuickBooks experience
Branch Operations Management
Timeline
Account/Project Manager
PT Welding & fabrication
03.2011 - 05.2024
Account Manager
All-Tex Pipe & Supply
10.2007 - 11.2010
Branch Manager
Morrison Supply Company
09.2004 - 10.2008
Account Manager
Morrison Supply Company
02.2002 - 09.2004
Some College (No Degree) - Business Administration And Management