Harry Markham
Milan
Summary
Results-driven manager with expertise in lean manufacturing and staff management. Proven ability to optimize resources and enhance team collaboration, leading to increased service satisfaction and operational efficiency.
Overview
53
53
years of professional experience
Work History
Ast Manager
Leslie Park Golf Course
Ann Arbor
06.2020 - 10.2025
- Coordinated talent auditions, ensuring efficient scheduling and optimal resource utilization.
- Resolved customer complaints professionally, enhancing overall service satisfaction.
- Trained new employees on job responsibilities and company policies for seamless onboarding.
- Audited cash registers at shift end to verify accuracy and prevent discrepancies.
- Provided guidance and support to team members, fostering a collaborative environment.
- Interacted with customers regularly to address needs and improve experience.
- Created staff schedules aligned with business requirements for operational efficiency.
Maintenance Manager
Ford Motor Company
Ann Arbor
03.1973 - 10.2003
- Developed and implemented preventive maintenance schedules to enhance equipment reliability.
- Trained and supervised maintenance team on safety protocols and best practices.
- Led root cause analysis efforts to address recurrent equipment failures.
- Enhanced budget management practices to reduce operational costs and optimize resources.
- Developed training programs for staff to improve skill sets and performance standards.
- Monitored inventory levels of maintenance supplies to ensure availability and reduce downtime.
- Collaborated with engineering teams to support equipment upgrades and modifications.
- Maintained records of repairs, service requests, costs.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Managed the maintenance staff and their daily activities.
- Drafted budgets for maintenance operations and monitored expenditures.
Education
Associate of Science - Industrial Management
Eastern Michigan University
Ypsilanti, MI01-1978
Skills
- Communication skills
- Scheduling and staff management
- Lean manufacturing expertise
- Injection molding proficiency
- Equipment installation and operation
- Customer service excellence
- Employee training and development
- Cash handling accuracy
- Team collaboration
Timeline
Ast Manager
Leslie Park Golf Course
06.2020 - 10.2025
Maintenance Manager
Ford Motor Company
03.1973 - 10.2003
Associate of Science - Industrial Management
Eastern Michigan University