HARRY MILLER
Phoenix,AZ
Summary
Well-organized and experienced in a fast-paced work environment. Able to carefully manage time and quality. Service-oriented team member with articulate communication skills and friendly demeanor. Excellent attention to detail while working on tasks and solving issues. Able to adapt to new projects and queues while maintaining proficiency.
Overview
3
3
years of professional experience
Work History
Risk and Compliance Specialist III
Uber
Phoenix, Arizona
02.2024 - Current
- Have consistent attention to detail, no matter what project is being worked on. Maintain and exceed KPIs on a consistent basis. Manage agents and work volume so I am as productive as possible. Assist with call campaigns to inform drivers of alcohol deliveries while exceeding KPIs through effective communication. I immerse myself in Uber culture through the Newsletter, Talent Development Program (TDP) Pillar, while expanding my professional skills. Fortunate enough to have my efforts recognized by a CST Xtra Award for June.
Operations Specialist I
Marquee Insurance Group
03.2023 - 09.2023
- Client service management, Make midterm adjustments to client policies, Financial integrity and client education, Risk assessment and solution within operations, Large volume operations.
Sales Professional
Moon Valley Nursery
03.2022 - 03.2023
- Identify the needs and wants of clients and provide them with the best options. Emphasis on professional client engagement during the processes from client entry to exit, sustaining lasting relationships. Holistic client relations strategist. Performance in a high-stress, competitive sales environment.
Education
BS Business Management -
Northern Arizona University
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in risk assessment
- Excellent attention to detail
- Ability to communicate with and deal with a large number of clients daily
- Leadership/communication skills
Timeline
Risk and Compliance Specialist III
Uber
02.2024 - Current
Operations Specialist I
Marquee Insurance Group
03.2023 - 09.2023
Sales Professional
Moon Valley Nursery
03.2022 - 03.2023
BS Business Management -
Northern Arizona University
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