Bryan Galarza
Glendale
Summary
Communicated effectively with teams to support project goals and facilitate collaboration. Adapted quickly to new roles and technologies to assist in achieving objectives. Contributed professionalism and a positive attitude to enhance team dynamics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Risk and Compliance Specialist III
Uber Technologies, Inc.
Phoenix
06.2025 - Current
- Experience in Quality Assurance while becoming a subject matter expert on processes to assist in problem-solving.
- Collaborated with leadership to develop an onboarding SOP to improve new hire understanding of team expectations.
- Facilitated shadow sessions to strengthen process adherence and improve operational efficiency.
- Analyzed QA data to generate insights, find process gaps, and recommend possible solutions to enhance QA metrics.
Risk and Compliance Specialist II
Uber Technologies, Inc.
Phoenix
07.2023 - 06.2025
- Effectively learned and mastered various systems in the workplace to meet deadlines.
- Performed basic research and data entry related to multiple crucial projects, including call campaigns, vehicle inspections, and sensitive information.
- Collaborate with team members to improve processes to boost productivity and metrics.
- Conducted audits on the interactions between users and Generative AI to improve user experience
Transportation Associate
Amazon Fulfillment Center
Phoenix
01.2021 - 08.2022
- Safely perform yard audits to confirm whether trailers are physically and virtually present in the yard.
- Correctly check drivers in and out of the yard with matching VRIDs and correct loads.
- Experience working with tools to keep operations running smoothly.
- Move trailers in the yard to help with business needs safely and on time.
Education
High School Diploma -
Apollo High School
Glendale, AZ05.2015
Skills
- Experience in Google Sheets, Excel, and SQL
- Detail oriented
- Excellent written and verbal communication
- Ability to multitask and manage time effectively to meet deadlines
- Able to collaborate and build relationships across multiple teams
- Computer literacy
Certification
Correlation One - Data Analytics Certificate
Timeline
Risk and Compliance Specialist III
Uber Technologies, Inc.
06.2025 - Current
Risk and Compliance Specialist II
Uber Technologies, Inc.
07.2023 - 06.2025
Transportation Associate
Amazon Fulfillment Center
01.2021 - 08.2022
High School Diploma -
Apollo High School