Harry Muzambi
Harare
Summary
Knowledgeable customer relations representative fluent in English and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.
Overview
2026
2026
years of professional experience
Work History
Dental Coordinator
Zimworx
2021 - Current
- Streamlined insurance verification processes, reducing patient wait times and improving service delivery.
- Implemented electronic health record management systems, ensuring compliance with regulatory standards.
- Trained and mentored new staff on administrative procedures and software usage for optimal performance.
Sales Assistant
Zimbabwe
08.2018 - 12.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained records related to sales, returns and inventory availability.
- Referred customers to various services by evaluating needs and providing recommendations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
- Conferred with customers to understand needs and make targeted hardware recommendations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction.
Marketing Assistant
Electrical
11.2012 - 08.2013
- Compiled product, market and customer data to forecast accurate sales and profit projections.
- Wrote and prepared creative assets by applying excellent communication, project management and planning abilities to produce crisp, fresh collateral.
- Developed ads centered on target demographics and monitored results to improve marketing research and team campaign development.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Worked with vendors to complete projects according to schedule and specifications.
- Collaborated with team members to help expand marketing channels.
- Helped incorporate product changes into marketing message to drive customer engagement and firm profits.
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Cultivated and deepened productive client relationships to enhance collaboration and maintain responsiveness to changing strategies.
Education
Honours - Marketing And Business Management
Lcci
Harare CbdSkills
- Detail oriented
- Product and service sales
- Compassion
- Good listening skills
- Responsible
- Adaptive
- Flexible & Adaptable
- Interpersonal Communication
- Verbal and written communication
- Product promotions
Languages
Shona - Excellent
English - Excellent
Timeline
Sales Assistant
Zimbabwe
08.2018 - 12.2020
Marketing Assistant
Electrical
11.2012 - 08.2013
Dental Coordinator
Zimworx
2021 - Current
Honours - Marketing And Business Management
Lcci