Harry Pruyne
People First
Ithaca,New York
6
years of professional experience
On-Call Monitor supporting a 150-person shelter and transitional housing site with resident check-ins, access coordination, and shift coverage. Manages daily log-in/out, meal and shower access, device charging, and transportation coordination while keeping operations moving during high-demand periods. Provides crisis intervention and emotional support in a fast-paced residential setting.
Work History
On-Call Monitor
11 Months- Served as an essential on-call monitor to support shift needs for a 150-person local homeless shelter and transitional housing facility.
- Managed daily operational needs, including resident log-in/out, providing access to essential services (meals, showers, device charging), and coordinating transportation.
- Provided direct emotional support and crisis intervention for residents in a demanding environment.
- Homeless and Support Services (Santa Cruz, CA)
Mobile Shower Service Coordinator & Driver
1 Year 4 Months- Managed service delivery for over 100 people per week, covering cleaning, equipment upkeep, and client support coordination.
- Drove the mobile shower trailer weekly to shelters and encampments across multiple high-need sites.
- Maintained continuity of service by securing a generator and adapting operations when site access was revoked.
- De-escalated conflicts and maintained positive working relationships with program managers and site partners.
- Trained assistant staff and coordinated shift coverage support to keep daily operations running smoothly.
Caregiver
2 Years 5 Months- Supported [number] clients daily through client support coordination, adapting care to changing home and recovery needs.
- Provided compassionate in-home support for clients recovering from injuries and living with dementia or hospice needs.
- Managed client schedules and care plans with consistent reliability, patience, and attention to changing needs.
- Maintained clear communication with clients in sensitive settings to support comfort, trust, and timely service delivery.
Warehouse, Driver, and Service Technician
1 Year- Maintain organized warehouse receiving, stocking, and product placement to support accurate order fulfillment.
- Perform hands-on service on hot tubs, woodstoves, and gas fireplaces using careful troubleshooting and repair methods.
- Deliver products safely and communicate clearly with customers during drop-off and service visits.
- Process sales transactions accurately and resolve routine customer questions with a professional, service-focused approach.
- Support product organization and restocking to keep the warehouse orderly and accessible for daily operations.
Mail Carrier/Driver
5 Months- Navigated adverse weather and complex urban streets to complete deliveries safely and on schedule.
- Maintained strong attention to detail while preparing mail for accurate distribution.
- Operated a vehicle safely while adapting to changing route conditions and adverse weather.
Education
Training and Service - Training and Service
Coursework - Coursework
GED
Certification - Certification
Skills
Client support coordination
Activities of daily living assistance
Medication reminder support
Transportation coordination
Care plan implementation
Crisis intervention
Resident log management
De-escalation techniques
Shift coverage support
Service delivery coordination
Timeline
On-Call Monitor
People First
10.2024 - 09.2025Read More
Caregiver
IHSS/In-Home Support Services
04.2023 - 09.2025Read More
Mail Carrier/Driver
USPS/Post Office
11.2022 - 04.2023Read More
Warehouse, Driver, and Service Technician
Santa Cruz Fireplace and Hot Tub
09.2021 - 09.2022Read More
Mobile Shower Service Coordinator & Driver
Association of Faith Communities (AFC)
02.2020 - 06.2021Read More
Finger Lakes School of Massage
Certification from Certification
Read More
Keystone Job Corps Center
GED
Read More
Bowling Green Community College
Coursework from Coursework
Read More
US Army
Training and Service from Training and Service
Read More