Summary
Overview
Work History
Education
Skills
First aid
Languages
Timeline
Generic

Harry Sanchez

Killeen,Texas

Summary

Proven to enhance customer experiences through exceptional service and communication, as demonstrated at Uber. Skilled in schedule management and fostering positive relationships, I've significantly improved student outcomes as a Music Instructor and boosted sales at Guitar Center. My adeptness in navigating customer needs and dedication to professional growth make me a valuable asset.

Overview

10
10
years of professional experience

Work History

Uber Driver

Uber
07.2022 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Music Instructor

Self-employeed
04.2015 - Current
  • Enhanced student performance by developing individualized lesson plans tailored to their strengths and weaknesses.
  • Prepared students for auditions for institutions by aiding with music selection, assigning practice hours required for mastery of piece and assessing progress and accuracy in playing.
  • Fostered inviting and comfortable learning environments for students to promote enthusiasm for [Type] instruments and commitment to practicing.

Sales Associate

Guitar Center
08.2014 - 03.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Arts - Massage Therapy

Carrington College - Phoenix
Phoenix, AZ
11.2001

High School Diploma -

Irvin High School
El Paso, TX
06.1990

Skills

  • Schedule Management
  • Excellent navigation
  • Patience and understanding
  • Customer Service

First aid

I learned first aid training that may come in handy if a customer is need or first aid or is choking.

Languages

Spanish
Limited Working

Timeline

Uber Driver

Uber
07.2022 - Current

Music Instructor

Self-employeed
04.2015 - Current

Sales Associate

Guitar Center
08.2014 - 03.2016

Associate of Arts - Massage Therapy

Carrington College - Phoenix

High School Diploma -

Irvin High School

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Harry Sanchez