Harry Kyle Brown
Area Field Manager
Seaville,NJ
Summary
Highly motivated business professional looking to contribute to your organization’s continued success by leveraging my goal oriented mindset, managerial skills, financial attention to drive success. Proficient Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in human resources.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Area Field Manager
Uhaul Co
05.2009 - Current
- Developed and implemented processes and strategies to achieve operational goals at 30+ distribution locations.
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Performed quality control inspections on phases of field operations.
- Tracked key performance indicators and enforced quality control measures.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Compile marketing strategies to determine where new growth should be obtained across Southern New Jersey.
Front Line Sales Representative
Whyndham Resorts
Atlantic City, NJ
09.2008 - 04.2009
- Initiate sales contracts with new and potential clients
- Discussed services with customers, outlined restrictions and educated on policies.
- Conducted sales presentation to new members.
- Solicit new potential sales leads.
Operations Manager
PetsMart
Rio Grande, NJ
11.2006 - 05.2008
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Trained, coached and mentored staff to support smooth adoption of new scheduling program.
Store Manager
CVS Pharmacy
Smithville, NJ
02.2005 - 12.2005
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Evaluated suppliers to maintain cost controls and improve operations.
- Achieved rapid promotion based on service and leadership success
Sales and Service Associate
Sea Isle Ice Company
Sea Isle City, NJ
05.1999 - 10.2003
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
Engineering Intern
Ocean City Research, Division of Corpro, Inc
Ocean City, NJ
06.1998 - 09.1998
- Studied manufacturing processes to improve overall knowledge.
- Troubleshot malfunctioning equipment to resolve issues and prevent project stoppage.
- Prepared standard reports and documentation to communicate results to senior management.
- Performed data analysis of information provided by customers to obtain metrics.
Education
Bachelor of Science - Business Management
Stockton University
Absecon, NJ 09.2000 - 05.2003
Skills
Microsoft Office Suite (Word, Excel, PowerPoint, and Access), Lotus, Lotus notes, Pascal
Strategic planning
Staff Management
Inventory management
Financial Management
Budgeting
Sales and marketing
Timeline
Area Field Manager
Uhaul Co
05.2009 - Current
Front Line Sales Representative
Whyndham Resorts
09.2008 - 04.2009
Operations Manager
PetsMart
11.2006 - 05.2008
Store Manager
CVS Pharmacy
02.2005 - 12.2005
Bachelor of Science - Business Management
Stockton University
09.2000 - 05.2003
Sales and Service Associate
Sea Isle Ice Company
05.1999 - 10.2003
Engineering Intern
Ocean City Research, Division of Corpro, Inc
06.1998 - 09.1998