Harsh Amin
Austin,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
2
2
Certification
Work History
GSOC Lead Analyst
Law Firm
03.2025 - Current
- Develop and implement updated SOPs and escalation matrix, improving response efficiency by 35%.
- Collaborate with IT and security engineering to optimize system integrations and automate alert triage.
- Conduct after-action reviews and generate detailed reports for executive stakeholders.
- Utilizes Lenel System, Everbridge, Dataminr, ONTIC and Notice platforms to detect, assess, and escalate emerging global threats.
- Coordinates crisis communication and ensures continuity during major incidents and natural disasters.
- Conduct trend and pattern analysis on incidents to enhance situational awareness and proactive risk mitigation.
- Collaborates with IT and network teams to resolve connectivity, latency, and software-related incidents.
- Lead a 24/7 Global Security Operations Center (GSOC) overseeing global incident response, monitoring, and escalation for multiple regions.
SOC Operator
Apple
09.2024 - Current
- Managed over 1,000 alarms/month, reducing false positives through system tuning.
- Identify, assess, and escalate potential threats, ensuring timely communication with regional security teams.
- Support investigations through data collection, video review, and accurate reporting.
- Serve as primary point of contact during emergencies, coordinating with regional teams, first responders, and leadership.
- Conduct after-action reviews, incident debriefs, and trend analysis to enhance readiness and response.
GSOC Operator
TechinpFMC
12.2022 - 04.2023
- Monitor global events, critical incidents, and natural disasters; assess impact on company operations and personnel.
- Serve as primary point of contact during emergencies, coordinating with regional teams, first responders, and leadership.
- Initiate and manage Everbridge alerts and escalation protocols, ensuring timely and accurate communication.
- Monitor real-time travel security alerts, geopolitical events, and natural disasters affecting global travelers.
- Assess risk levels by region and provide actionable intelligence to executive protection and regional teams.
- Maintain accurate traveler location data through ISOS and Everbridge systems, ensuring rapid communication during crises
- .Prepare daily and weekly Travel Risk Briefs and Situation Reports (SitReps) for leadership.
Skills
- Global Security Operations & Crisis Management
- Risk Assessment & Incident Response
- Personnel & Facility Security
- Access Control / PPS / VSS Systems
- Everbridge Dataminr Notice Lenel System
- VuWall Software Troubleshooting
- Basic Networking & IT Infrastructure
- Alarm Monitoring & Threat Intelligence
- Standard Operating Procedures (SOP) Development
- Strong Computer & Systems Knowledge
- Cross-functional Collaboration & Communication
- 24/7 Crisis Response (Nights/Weekends Availability)
- Systems: Level System, Everbridge, Dataminr, Notice, Lenel, Genetec, Avigilon, Milestone, VuWall
- Tools: Microsoft 365 Suite, Google Workspace, SharePoint, Incident Management Systems (IMS)
Certification
- IBM Security – Certified in Cybersecurity Tools and Cyber Attacks
- Six Sigma Yellow Belt Certification
- Diploma – U.S. Army Training and Leadership Program
Languages
Spanish
Professional Working
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Full Professional
Software
ONTIC
Dataminr
Lenel
Microsoft 365
Google Suite
Quip
Slack
IOS
Everbridge
Royal TSX
SureView
Chorus
Timeline
GSOC Lead Analyst
Law Firm
03.2025 - Current
SOC Operator
Apple
09.2024 - Current
GSOC Operator
TechinpFMC
12.2022 - 04.2023
Achievements
- Texas Peace Officer License, Texas Commission on Law Enforcement (TCOLE)
- Global War on Terrorism Service Medal, U.S. Army
- National Defense Service Medal, U.S. Army