Milly Albeno

Overview

• Supervise and support GSOC operations within a 24/7 global security environment, leading a team of operators
• Monitored and assessed global threats to inform and protect personnel, travel, and business operations
• Conduct OSINT analysis using social media, global news, and intelligence platforms to identify potential threats to client interests
• Developed and delivered real-time intelligence reports, threat briefings, and situational updates to support leadership decision-making
• Coordinated response efforts for employees under duress during international incidents and emergency situations to ensure safety and timely resolution
• Utilize GPS tracking systems (VISMO) to monitor global travel and respond to SOS alerts
• Provide travel security recommendations and risk mitigation guidance based on current threat intelligence
• Communicate directly with executives, security teams, and external agencies during crisis events
• Perform GSOC functions including CCTV monitoring, alarm response, incident logging, and emergency dispatch coordination
• Identify, prioritize, and respond to critical incidents in real-time while maintaining detailed documentation

Executive Protection & Intelligence Support

• Provided remote executive protection support for high-level personnel and their families
• Monitored residential security systems (CCTV, alarms, access control)
• Coordinated with security teams during emergencies and suspicious activity
• Tracked and analyzed individuals/groups posing potential threats to executives

OSINT & Threat Intelligence

• Conduct open-source intelligence (OSINT) monitoring across social media, news, and global channels
• Identify and assess activist groups, emerging threats, and high-risk individuals
• Produce intelligence reports and threat assessments for operational use
• Translate complex intelligence into clear, actionable insights

Travel Risk & Crisis Response

• Monitor global travel using GPS-based tracking systems (VISMO)
• Respond to SOS alerts and crisis situations, coordinating emergency support
• Assist with incident response, evacuations, and emergency coordination
• Provide real-time guidance to travelers in high-risk environments

Systems & Technology

• Access Control: Lenel OnGuard
• Alarm Monitoring: Bosch
• Video Surveillance: Milestone, SureView
• Fire Systems: ONYX
• Intelligence Platforms: OSINT tools, VISMO
• Microsoft Office Suite

• Managed access control systems and secure facility entry for a corporate environment
• Maintained accurate security records, logs, and reporting documentation
• Troubleshot access control and security system issues
• Ensured compliance with security policies and procedures
• Communicated effectively with employees and stakeholders while maintaining professionalism and confidentiality