Harshad Patel
Dayton,OH
Summary
Qualified and experienced professional with proven ability to accurately and efficiently provide Medication Therapy Management while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
39
39
years of professional experience
Work History
Owner, Pharmacist
St. Elizabeth Pharmacy
01.2004 - Current
- Oversaw daily Pharmacy operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- MTM certified through American Pharmaceutical Association
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Started various preventative care programs and screenings such as BP, Diabetes, Skin cancer, Pulmonary function testing, colorectal cancer screening, and influenza immunizations
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Owner, Pharmacist
Medicine Shoppe Pharmacy
01.1989 - 08.2015
- Responsible for overseeing the day-to-day services provided by the Pharmacy
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and Pharmaceutical counseling , leading to increased performance levels.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Pharmacist Manager
Revco Drug Store
02.1985 - 01.1989
- Played a key role as Pharmacist in charge in the creation and implementation of pharmacy department policies and procedures, ensuring consistency in practice across all staff members.
- Developed strong relationships with healthcare providers, contributing to a collaborative approach to patient care.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Completed accurate cycle counts, inventory management and will-calls for customers.
Education
BPharm. Honours - Pharmacy
University of Bradford
West Yorkshie, UKSkills
- Verbal and written communication
- Customer Relations
- Client Service
- Relationship Building
- Negotiation
- Quality Management Systems
- Decision-Making
- Effective leader
Affiliations
- Professional Compounding centers of America (PCCA)
- NCPA (National community Pharmacists Association)
- APA (American Pharmacists Association)
- Ohio Pharmacists Association
- American Diabetic Educators Association
Preceptor
- Pharmacy students from University of Findlay
- Cedarville University
- Medical students from Northeastern Ohio University College of Medicine
Leadership Experience
Past President of Miami Valley Pharmacists association
Personal Information
Title: RPh, BPharm.MPS
Awards
Medicine Shoppe Community Service Award, 1994-2008
Timeline
Owner, Pharmacist
St. Elizabeth Pharmacy
01.2004 - Current
Owner, Pharmacist
Medicine Shoppe Pharmacy
01.1989 - 08.2015
Pharmacist Manager
Revco Drug Store
02.1985 - 01.1989
BPharm. Honours - Pharmacy
University of Bradford
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