Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Volunteer Experience
Additional Information
Timeline
Generic

Harshitha Ramakrishna

Jersey City

Summary

Accomplished Salesforce Developer with a proven track record at Cognizant Technologies Solutions. Spearheaded the Provider Relationship Management System for CVS Aetna, enhancing operational efficiency by 15%. Expert in Apex Development and Agile Methodology, excels in driving project success and addressing complex client needs through innovative solutions and strategic stakeholder engagement

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Cognizant Technologies Solutions
12.2020 - 12.2023
  • Designed and implemented the Provider Relationship Management System (PRMS) for CVS Aetna using SOAP and REST protocols, enhancing operational efficiency by 15% and ensuring robust web service integration.
  • Led Salesforce upgrades and managed multiple project cycles in Sales Cloud, Service Cloud, and Community Cloud, reducing deployment issues and improving delivery timelines through Agile methodology.

Salesforce Developer Trainee

Cognizant Technologies Solutions
05.2020 - 06.2020
  • Completed comprehensive training for Salesforce Developer position. At the end of training, led a team of four in developing an application for a Food Delivery Management system, utilizing the Salesforce Aura framework to effectively streamline service operations.

Education

Master of Science - Computer And Information Sciences

Montclair State University
12.2025

Bachelor of Technology - Computer Science And Engineering

Dayananda Sagar University
05.2020

Skills

  • Programming Languages: Java, Python, Apex
  • Web Development: HTML, CSS, JavaScript
  • Database Management: MySQL, SQL, SQLite, Hawaii SQL Lite
  • Frameworks and Libraries: Flask, SQLAlchemy
  • API Development: SOAP Web Services, RESTful Web Services
  • Software Development Methodologies: Agile Methodology
  • Salesforce Expertise: Apex Development, Salesforce Administration, Lightning Components, Visualforce Pages, UI Development with Aura Framework

Accomplishments

  • Awarded recognition through the Cognizant Cheers platform by the Technical Project Manager for outstanding technical contributions at Cognizant Technology Solutions.
  • Developed 'GANADOR BOT', an Autonomous Free Flyer, during the NASA Hackathon 2019 hosted by Dayananda Sagar University, showcasing innovation in robotics and programming.
  • Winner of the AI Chatbot Hackathon by Taskformer, developed "AceBot," an advanced AI chatbot using Flutter, OpenAI GPT-4, and multiple APIs for personalized user support and engagement.

Certification


  • Salesforce Certified App Builder, Issued: June 2024
  • Salesforce Certified Platform Developer 1, Issued: March 2022
  • Salesforce Einstein AI Academy, Issued: Feb 2021
  • Salesforce Apex Coding & VisualForce Designing for beginners , Issued: July 2020

Volunteer Experience

  • Participated in recruiting for the TZ TPS Products project at Trizetto, interviewing candidates to assess their fit and technical skills.
  • Led the high school girls' badminton team as captain, competing at the state level and demonstrating leadership and team coordination.
  • Volunteered at the Snehadan 5KM Marathon for Cancer Awareness, managing logistics and participant coordination, contributing to a successful fundraising event.
  • Supported the Cognizant Salesforce Hackathon as a volunteer, facilitating workshops and providing technical assistance, enhancing community engagement and Salesforce skills.

Additional Information

  • Aetna ENT Engmt in PRMS (CVS Aetna)
  • TZ TPS Products (Trizetto)
  • My Tunes - Emotion based Music Player System
  • Human Activity Recognition Using Smart Phone
  • Fake News Detection
  • Tax Management System
  • Dynamic Hand Gesture Detection Using Convolution Neural Networks
  • Tomato Harvesting Robots
  • Student Management System




Timeline

Salesforce Developer

Cognizant Technologies Solutions
12.2020 - 12.2023

Salesforce Developer Trainee

Cognizant Technologies Solutions
05.2020 - 06.2020

Master of Science - Computer And Information Sciences

Montclair State University

Bachelor of Technology - Computer Science And Engineering

Dayananda Sagar University

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Harshitha Ramakrishna