Harshpreet Kaur
Brampton,ON
Summary
Results-driven Logistics and Operations Professional with 5 years of experience in shipping coordination, dispatch, and warehouse management. Skilled in process optimization, timely delivery, and documentation accuracy, with expertise in Avaal, Davinci, Wolin, and Microsoft Office. Certified in Workplace Health & Safety and Truck Dispatching, with a history of leading teams and enhancing operational efficiency.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Shipping Coordinator
Oceanland Service
Mississauga, ON
08.2025 - Current
- Coordinated daily import and export shipments to ensure timely delivery.
- Prepared bills of lading and shipping documents for all transactions.
- Communicated with drivers and customers to provide shipment updates.
- Tracked deliveries and maintained accurate shipment records.
Customer Service Representative/Dispatcher
Impact Canada
Brampton, ON
09.2023 - 05.2025
- Managed customer calls and service requests, improving support response times.
- Utilized Avaal and Davinci for dispatch management and route tracking.
- Assigned drivers and scheduled deliveries to optimize logistics operations.
- Tracked shipments and generated reports to monitor performance metrics.
- Collaborated with teams to streamline operational workflows, ensuring timely service delivery.
Administrative Assistant
Impact Canada
Brampton, ON
01.2021 - 08.2023
- Streamlined office reports and schedules to improve workflow and coordination.
- Processed invoices and payroll entries accurately and timely.
- Facilitated employee onboarding and maintained detailed records to support new hires.
- Organized files and documents for quicker access and efficient retrieval.
Quality Auditor
Apple One
Milton, ON
06.2020 - 12.2020
- Conducted product and process quality audits, identifying non-conformities to enhance compliance and quality standards.
- Generated detailed inspection reports using Wolin software to support quality control processes.
- Ensured adherence to quality assurance standards, contributing to overall product integrity and customer satisfaction.
Warehouse Team Leader
Ideal Jobs Employment
Vaughan, ON
12.2019 - 05.2020
- Led daily activities of warehouse associates to enhance operational efficiency.
- Performed inventory and safety checks to maintain compliance and accuracy.
- Coordinated shipping and warehouse operations to ensure timely delivery.
IELTS Trainer
Noor Stepup Academy
Assandh, Haryana
11.2018 - 05.2019
- Created comprehensive lesson plans and practice materials for IELTS listening, reading, writing, and speaking to support student preparation.
- Guided students in effective exam strategies to enhance performance.
- Administered mock tests and delivered targeted feedback to enhance student performance.
- Tracked student progress and identified specific areas for improvement to tailor instructional support.
Education
GED -
Seneca College
Toronto,ON12-2020
Skills
- Logistics & Shipment Coordination
- Dispatch & Route Scheduling
- Shipping & Receiving Documentation
- Warehouse & Administrative Support
- Microsoft Word, Excel, Outlook
- Avaal, Davinci, Wolin
- Time Management & Problem Solving
- Communication and Team Collaboration
- Customer Service & Issue Resolution
Certification
Certificate in Computer Programming
Timeline
Shipping Coordinator
Oceanland Service
08.2025 - Current
Customer Service Representative/Dispatcher
Impact Canada
09.2023 - 05.2025
Administrative Assistant
Impact Canada
01.2021 - 08.2023
Quality Auditor
Apple One
06.2020 - 12.2020
Warehouse Team Leader
Ideal Jobs Employment
12.2019 - 05.2020
IELTS Trainer
Noor Stepup Academy
11.2018 - 05.2019
GED -
Seneca College