Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harsimer Singh Bhandari

Hicksville,NY

Summary

Analytical professional skilled in managing complex datasets and delivering impactful insights. Experienced in utilizing SQL, Excel, and Power BI for data analysis and visualization, supporting cross-functional teams to optimize performance and ensure compliance.

Overview

6
6
years of professional experience

Work History

Customer Service Representative Lead

The Home Depot Inc
Long Island, NY
10.2024 - 01.2026

Delivered high-quality customer support in a fast-paced retail environment, strengthening communication, problem-solving, and analytical thinking skills. Assessed customer needs, resolved issues efficiently, and provided data-driven recommendations to improve customer satisfaction. Demonstrated adaptability, attention to detail, and stakeholder communication, while maintaining accuracy under pressure. Applied a solution-oriented approach and collaborated with cross-functional teams to support operational efficiency and enhance overall customer experience.

  • Skills: Customer Service · Job Satisfaction · Corporate Communications · Team Problem Solving · Customer Support

Research Assistant

New York Institute of Technology - Old Westbury
Long Island, NY
03.2025 - 11.2025

• Designing and managing annotation workflows using CVAT and Docker to improve dataset quality for machine learning models.

• Supporting the integration of labeling systems into broader HVAC diagnostic platforms to enable scalable, intelligent building technology.• Designing and managing annotation workflows using CVAT and Docker to improve dataset quality for machine learning models. • Supporting the integration of labeling systems into broader HVAC diagnostic platforms to enable scalable, intelligent building technology.

  • Skills: Computer Vision · Optimization

Inter - Operations Data Analyst

Firstrade Securities Inc.
Flushing, NY
05.2024 - 08.2024

Supported the Market Data Operations team by validating and managing market data entitlements to ensure compliance with exchange regulations and internal policies. Utilized SQL for data querying, validation, and discrepancy analysis; leveraged Excel (pivot tables, advanced formulas) and Power BI/Tableau for reporting and data visualization. Applied Python for data cleaning and processing, and documented workflows using Jira and Confluence.

Collaborated cross-functionally with Operations, Technology, and Compliance teams to resolve data issues and improve audit readiness. Delivered reports and dashboards to enhance data accuracy, operational efficiency, and regulatory compliance, strengthening skills in data analysis, data governance, and quality assurance.

  • Skills: SQL · Microsoft Excel · Microsoft Power BI · Jira

Data Management Specialist

SoC Inc.
New York, NY
06.2020 - 09.2022

Managed and analyzed structured datasets related to inventory, sales, and digital marketing performance using SQL and Excel (pivot tables, advanced formulas, data validation). Wrote complex SQL queries to extract, filter, and aggregate data; cleaned and standardized datasets to produce KPI-driven reports for marketing and operations teams.

Tracked seasonal collection metrics and customer engagement KPIs, delivering data-driven insights that optimized campaigns and inventory planning—resulting in a 20% increase in online engagement and 15% sales growth for a targeted product line. Strengthened expertise in data querying, reporting automation, performance analysis, and cross-functional collaboration within a fast-paced retail environment. Managed and analyzed structured datasets related to inventory, sales, and digital marketing performance using SQL and Excel (pivot tables, advanced formulas, data validation). Wrote complex SQL queries to extract, filter, and aggregate data; cleaned and standardized datasets to produce KPI-driven reports for marketing and operations teams. Tracked seasonal collection metrics and customer engagement KPIs, delivering data-driven insights that optimized campaigns and inventory planning—resulting in a 20% increase in online engagement and 15% sales growth for a targeted product line. Strengthened expertise in data querying, reporting automation, performance analysis, and cross-functional collaboration within a fast-paced retail environment.

  • Skills: Marketing · Project Management · Data Analysis · Microsoft Excel

Project Manager

Boys and Girls Clubs of America
Queens, NY
03.2020 - 01.2021

Managed and organized program data to track participation, resource allocation, and operational performance. Maintained accurate records, standardized data collection processes, and improved reporting consistency to support data-driven decision-making. Collaborated with staff and volunteers to translate program metrics into actionable insights, strengthening skills in data organization, process optimization, KPI tracking, and cross-functional collaboration within a community-focused environment. Managed and organized program data to track participation, resource allocation, and operational performance. Maintained accurate records, standardized data collection processes, and improved reporting consistency to support data-driven decision-making. Collaborated with staff and volunteers to translate program metrics into actionable insights, strengthening skills in data organization, process optimization, KPI tracking, and cross-functional collaboration within a community-focused environment.

  • Skills: Community Outreach · Collaborative Problem Solving · Volunteering

Project Manager, Data Analytics

Real Life NYC
Queens, NY
09.2019 - 10.2020

Managed project workflows and maintained structured records related to client engagement and program outcomes. Organized and tracked participation data to support operational efficiency and initiative coordination. Contributed to data-driven planning by ensuring accurate documentation and reporting of community program metrics. Strengthened skills in data management, process coordination, stakeholder collaboration, and performance tracking within a mission-driven organization. Managed project workflows and maintained structured records related to client engagement and program outcomes. Organized and tracked participation data to support operational efficiency and initiative coordination. Contributed to data-driven planning by ensuring accurate documentation and reporting of community program metrics. Strengthened skills in data management, process coordination, stakeholder collaboration, and performance tracking within a mission-driven organization.

  • Skills: Charity Work · Volunteer Engagement · Community Service · Project Management

Education

Bachelor of Science - Computer Science (Artificial Intelligence Based)

New York Institute of Technology
Old Westbury, NY
05-2026

High School Diploma -

Brooklyn High School For Law And Technology
Brooklyn, NY
06-2022

Skills

  • SQL
  • Data cleaning
  • Analytical problem solving
  • Tableau
  • Microsoft Excel expertise
  • Python programming

Languages

Spanish
English
Hindi
Catalan
Punjabi
Portuguese

Timeline

Research Assistant

New York Institute of Technology - Old Westbury
03.2025 - 11.2025

Customer Service Representative Lead

The Home Depot Inc
10.2024 - 01.2026

Inter - Operations Data Analyst

Firstrade Securities Inc.
05.2024 - 08.2024

Data Management Specialist

SoC Inc.
06.2020 - 09.2022

Project Manager

Boys and Girls Clubs of America
03.2020 - 01.2021

Project Manager, Data Analytics

Real Life NYC
09.2019 - 10.2020

Bachelor of Science - Computer Science (Artificial Intelligence Based)

New York Institute of Technology

High School Diploma -

Brooklyn High School For Law And Technology