Summary
Overview
Work History
Education
Skills
Timeline
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Hart King

West Bend,Wisconsin

Summary

As a Certified Medical Assistant, I lead with empathy, compassion, and a positive attitude—always putting my Hart into everything I do. I’ve had the unique opportunity to help open two clinics focused on men’s health, where I grew both professionally and personally. I’m a hands-on team player who’s always eager to learn, grow, and make a real difference in people’s lives.

Overview

4
4
years of professional experience

Work History

Medical Assistant

GameDay Men's Health
10.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.

Caregiver

Independently Employed
09.2021 - Current
  • Assisted with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed wound care, provided meals and administration medication
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.

Customer Service Representative

Preferred Parking Services
01.2022 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Certificate - Certified Clinical Medical Assistant

Alliance Heath Care Institute
Milwaukee, WI
06-2024

Skills

  • Direct patient care
  • Phlebotomy
  • Specimens collection and processing
  • Reliable team player
  • CPR
  • Compassionate
  • Patient flow management
  • Medical office administration

Timeline

Medical Assistant

GameDay Men's Health
10.2024 - Current

Customer Service Representative

Preferred Parking Services
01.2022 - 01.2023

Caregiver

Independently Employed
09.2021 - Current

Certificate - Certified Clinical Medical Assistant

Alliance Heath Care Institute

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Hart King