Hart Wilkinson
Nashville,TN
Summary
Experienced professional with a diverse background encompassing childcare, customer service as a UPS store associate, and a role as a student ambassador providing engaging campus tours. Proven ability to excel in dynamic environments, demonstrating strong communication skills, adaptability, and a commitment to delivering exceptional service. Previous experience also includes working in a fast-paced ice cream store environment, showcasing proficiency in multitasking and customer satisfaction. A motivated and personable individual with a track record of success in various roles, ready to contribute positively to new challenges and opportunities.
Overview
6
6
years of professional experience
Work History
Student Ambassador
University Of Colorado Boulder
10.2023 - Current
- Organize and host campus tours for prospective students and their families, showcasing the university's facilities, programs, and resources.
- Provide up to date, clear and accurate information about the university to prospective students and families
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Provide exemplary customer service to visitors during their time on campus
- Help to support full-day campus visit programs
- Assist in coordinating and facilitating student-led panels and Q&A sessions during campus visit programs
UPS Store Associate
The UPS store
01.2023 - 05.2023
- Sorted mail, checked in and out packages
- Managed federal mail
- Opened and closed the store
- Managed a cash register and processed customer transactions
- Utilized computer and excel skills
- Gained retail experience
- Provide exceptional customer service by assisting customers with their shipping and printing needs, answering questions, and resolving any issues or concerns.
- Mediated conflict with unhappy customers
Y-Play Attendant
YMCA of Middle Tennesee
06.2022 - 01.2023
- Supervised children ages 6 weeks to 12 years old in a daycare setting
- Maintained safety and wellbeing of children
- Handled communication with parents
- Certification in basic life support, basic fist aid, and emergency oxygen
- Kept facilities clean, neat, and organized
- Encouraged children to develop healthy social and emotional skills
- Facilitated learning through play, stories and outdoor activities
- Assisted in potty training and other daily hygiene activities to support child development
Nanny
McIntire Family
06.2022 - 08.2022
- Nannied for a families with two children ages 9 and 13
- Duties included driving children to various sports practices, day camps, and appointments
- Planned creative and fun activities such as swimming, going out to lunch, crafts, and the zoo
- Assisted with errands and household chores
- Prepared nutritious meals and snacks
Hey Sugar Team Member
Hey Sugar Nashville
08.2020 - 01.2022
- Provided exceptional customer service
- Cultivated a friendly and welcoming store environment
- Baked, frosted, and decorated cookies
- Sold frozen custard, made custom milkshakes and ice cream sandwiches
- Efficiently managed cash register
- Maintained a clean store by washing dishes, wiping down counters, swept, mopped, managed inventory
- Handled custom cookie orders over the phone
- Assist in training new team members on store processes and procedures
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Camp Counselor
Sequoia Day Camp
06.2018 - 08.2019
- Was in charge of a group of ten children (ages 6-8)
- Led campers in activities of swim, tennis, arts & crafts, and outdoor field games
- Resolved conflict among campers
- Executed communication with parents
- Developed and implemented creative and engaging activities to promote learning and personal growth among campers
- Ensure the safety and well-being of campers at all times
Camp Counselor Volunteer
Camp Able
06.2018 - 06.2019
- Volunteered at a summer camp for children with disabilities
- Assisted 9 year old boy with autism in summer camp tasks over the course of a week
- Assisted a non-verbal female child over the course of a week
- Aided in activities of music, swim, arts & crafts, hiking, lunch/snack times, and field trips
- Helped plan and execute talent show performances
- Provide one-on-one support and guidance to children with special needs, ensuring their safety and well-being during camp activities
- Assist with behavior management strategies to support campers with special needs
Education
Bachelor of Arts - Psychology And Speech Sciences
University of Colorado At Boulder
Boulder, CO05.2025
High School Diploma -
Ensworth High School
Nashville, TN05.2021
Skills
- Campus Tours
- Organizational Skills
- Attention to Detail
- Calm Under Pressure
- Public Speaking
- First Aid/CPR
- Customer Service
- Teamwork Abilities
- Mail Distribution
- Retail Experience
Timeline
Student Ambassador
University Of Colorado Boulder
10.2023 - Current
UPS Store Associate
The UPS store
01.2023 - 05.2023
Nanny
McIntire Family
06.2022 - 08.2022
Y-Play Attendant
YMCA of Middle Tennesee
06.2022 - 01.2023
Hey Sugar Team Member
Hey Sugar Nashville
08.2020 - 01.2022
Camp Counselor
Sequoia Day Camp
06.2018 - 08.2019
Camp Counselor Volunteer
Camp Able
06.2018 - 06.2019
Bachelor of Arts - Psychology And Speech Sciences
University of Colorado At Boulder
High School Diploma -
Ensworth High School
Similar Profiles
Piper ButtsPiper Butts
MCDB 1161: Phage Assistant at University of Colorado BoulderMCDB 1161: Phage Assistant at University of Colorado Boulder
Karris KelbelKarris Kelbel
Receptioist at University Of Colorado BoulderReceptioist at University Of Colorado Boulder
Brayden CurryBrayden Curry
Lab Operations Manager for BSL-2 Research Laboratory at University of Colorado BoulderLab Operations Manager for BSL-2 Research Laboratory at University of Colorado Boulder
Oddonniss KingOddonniss King
Residential Advisor at University Of Colorado BoulderResidential Advisor at University Of Colorado Boulder
Nic ClarkNic Clark
Sales Consultant New Nissan Stadium at Tennessee TitansSales Consultant New Nissan Stadium at Tennessee Titans