Hartlon Swift
Aberdeen ,WA
Summary
Adept at ensuring customer satisfaction and maintaining game integrity, I leveraged my communication and cash handling skills at Quinault Beach Resort And Casino to enhance gaming experiences. My background includes safe vessel navigation and pro shop assistance, showcasing my ability to collaborate effectively and manage responsibilities reliably across diverse roles.
Overview
21
21
years of professional experience
Work History
Golf Pro Shop Assistant
Highlands Golf Course
Cosmopolis, WA
05.2023 - 10.2024
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
- Processed payments for green fees, cart rentals, and other services rendered.
- Assisted customers in selecting appropriate equipment for their skill level.
- Performed light cleaning duties within the pro shop area on a daily basis.
Boat Captain
Jeff Kalama
Westport , WA
11.2023 - 04.2024
- Ensured the safe navigation of vessels in compliance with local, state, and federal regulations.
- Maintained detailed logs of voyage activities, fuel consumption, and engine operations.
Boat Captain
Nelson Papp
Westport, WA
11.2015 - 05.2023
- Ensured the safe navigation of vessels in compliance with local, state, and federal regulations.
- Organized and executed vessel maintenance schedules to ensure optimal performance.
- Maintained detailed logs of voyage activities, fuel consumption, and engine operations.
Boat Crew Member
Christine Winn
Westport , WA
11.2012 - 04.2014
- Performed daily maintenance and cleaning of boat equipment and supplies.
- Performed various repair and installation duties through mastery of industry tools and equipment.
- Stood watch in ships' bows or bridge wings to look for obstructions or locate navigational aids.
Casino Dealer
Quinault Beach Resort And Casino
Ocean Shores, WA
01.2004 - 12.2010
- Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
- Assisted in maintaining the security of chips, cash, and other gaming equipment.
- Maintained game integrity by verifying accuracy of payouts and ensuring adherence to casino rules.
- Adhered to established procedures for processing buy-ins and cashing out customers.
Education
GED -
Kicking Horse Job Corps
Ronan, MT06-1999
Skills
- POS system operation
- Stock replenishment
- Communication
- Customer complaint handling
- Cash handling
- Team collaboration
- Reliable and responsible
Timeline
Boat Captain
Jeff Kalama
11.2023 - 04.2024
Golf Pro Shop Assistant
Highlands Golf Course
05.2023 - 10.2024
Boat Captain
Nelson Papp
11.2015 - 05.2023
Boat Crew Member
Christine Winn
11.2012 - 04.2014
Casino Dealer
Quinault Beach Resort And Casino
01.2004 - 12.2010
GED -
Kicking Horse Job Corps
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