Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harumi Miyahara

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

22
22
years of professional experience

Work History

Store Manager

99 Cents Only Stores Llc
07.2006 - 06.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.

Restaurant General Manager

Del Taco
06.2004 - 04.2006
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained top sales in district by motivating staff and implementing incentives for goals reached.

Assistant Restaurant Manager

Carl's Jr
04.2002 - 06.2004

Assisted RGM in maintaining high food safety standards and food quality.

Trained new hires and existing staff on new promotions, ongoing promotions and retrained where needed.

Assisted in creating effective schedules to meet labor needs and maintain labor cost.


Education

High School Diploma -

Pioneer High School
Whittier, CA
06.1990

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring
  • Inventory Control
  • Leadership Development
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

99 Cents Only Stores Llc
07.2006 - 06.2024

Restaurant General Manager

Del Taco
06.2004 - 04.2006

Assistant Restaurant Manager

Carl's Jr
04.2002 - 06.2004

High School Diploma -

Pioneer High School
Harumi Miyahara