Harun Marusic
Project Manager & Business Development
Sarajevo
Summary
As a proactive and results-oriented Project Manager and Business Development Specialist, I excel in driving end-to-end e-commerce projects and delivering tailored digital solutions. With strong expertise in stakeholder management, cross-functional team leadership, and agile delivery methodologies, I ensure projects are completed on time, within scope, and aligned with business goals. My background spans coordinating complex web development, migrations, and marketing initiatives, paired with a keen ability to foster client relationships and identify growth opportunities. Adept at balancing technical and business priorities, I thrive in fast-paced environments and am passionate about helping businesses scale through innovative digital strategies.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Project Manager & Business Development Specialist
Praella
09.2025 - 03.2026
- Portfolio Management: Oversee a portfolio of 30 key accounts, ensuring high retention rates and identifying opportunities for vertical and horizontal growth.
- Revenue Growth: Increased account lifetime value (LTV) by 27% through strategic upselling of new product lines and volume-based incentive programs.
- Market Analysis & Strategy: Monitored industry trends and competitor pricing to provide clients with data-driven insights.
- Relationship Building: Acted as the primary point of contact for retail partners and distributors, conducting regular business reviews (QBRs) to ensure alignment with client KPIs.
- Cross-Functional Coordination: Collaborated with logistics and supply chain teams to ensure 100% order fulfillment accuracy and resolve any inventory or shipping discrepancies.
- Compliance & Education: Ensured all accounts remained compliant with evolving industry regulations and provided product training to client sales teams to boost 'sell-through' rates.
- Lead Generation & Pipeline Management: Identified and qualified high-growth e-commerce brands for the sales pipeline, resulting in a 35% increase in qualified leads within the first six months.
- Strategic Outreach: Executed multi-channel prospecting strategies (email, LinkedIn, and cold calling) to engage C-level executives and E-commerce Directors.
- Shopify Plus Expertise: Consulted with potential clients on the benefits of the Shopify Plus ecosystem, focusing on scalability, UX/UI design, and custom integrations.
Project Manager & Business Development
Power Commerce
03.2025 - 09.2025
- In a hybrid role at Power Commerce, I lead both Business Development and Project Management, owning client relationships from the first outreach to final delivery.
- Generate qualified leads through outbound prospecting and manage inbound interest
- Build client relationships, conduct discovery calls, and tailor service offerings
- Upsell additional solutions and contribute to customer retention strategies
- Support marketing and brand positioning with client-focused messaging
- Lead projects from concept to completion, ensuring timely and high-quality delivery
- Manage cross-functional teams (designers, developers, marketers)
- Coordinate timelines, tasks, and communication between internal teams and clients
- Handle daily operations, client updates, standups, and quality control
- Align project goals with client expectations and business outcomes
- This dual role has provided me with a 360 view of the client lifecycle and strengthened my skills in strategic thinking, communication, and execution, particularly in fast-paced, service-based environments.
Business Development Specialist
HulkApps
10.2024 - 03.2025
- Developed and managed key client relationships to drive business growth in the Shopify app ecosystem.
- Coordinated cross-functional teams to deliver customized e-commerce solutions and app integrations that improved clients’ online stores.
- Led project planning, ensuring on-time delivery of development milestones while maintaining quality standards.
- Collaborated with sales and marketing teams to create tailored proposals and demos, contributing to increased client acquisition.
- Supported strategic initiatives to expand market presence and optimize product offerings based on customer feedback.
Sales Representative
Taylor Shipping Solutions (Landstar)
03.2023 - 10.2024
- As a Sales Representative in the logistics industry, I mostly play a crucial role in connecting businesses with transportation and logistics solutions that streamline the movement of goods.
- My key responsibilities were:
- Client Relationship Management: Develop and maintain strong relationships with clients to understand their shipping needs and offer appropriate logistics solutions.
- Sales and Negotiation: Negotiate contracts and rates with customers and carriers to maximize profitability and ensure service satisfaction.
- Coordination: Work closely with operations teams to ensure the timely and accurate delivery of freight.
- Market Analysis: Analyze market trends and competitor activity to identify new sales opportunities and areas for growth.
- Sales Proposals: Prepare and present sales proposals and presentations to new and existing clients.
- Customer Service: Resolve any customer complaints or issues regarding shipping services to maintain high levels of customer satisfaction.
- Networking: Participate in industry events, conferences, and networking opportunities to build contacts and promote the company’s logistics services.
Project Coordinator & Project Manager
BRAVO - Bosnian Representative Association for Valuable Opportunities
12.2022 - 04.2024
- As a Project Coordinator for Erasmus projects, I was responsible for overseeing and managing the implementation of various Erasmus+ initiatives.
- My key duties are:
- Project Management: Coordinate the planning, execution, and completion of Erasmus+ projects, ensuring they meet deadlines and stay within budget.
- Funding Applications: Prepare and submit applications for Erasmus+ funding, including KA1 and KA2 projects.
- Stakeholder Communication: Act as the primary point of contact between project partners, stakeholders, and the European Commission, ensuring clear and effective communication.
- Financial Management: Monitor project budgets, manage financial records, and prepare financial reports for internal and external audits.
- Event Organization: Plan and organize project-related events, such as conferences and workshops, to promote project outcomes and foster collaboration.
- Reporting and Documentation: Prepare detailed project reports, maintain accurate documentation, and ensure compliance with Erasmus+ guidelines and regulations.
- Training and Support: Provide training and support to project team members and partners on project management and financial procedures.
Nurse
Dom zdravlja, Ilidza, Sarajevo, BiH; Hitna Pomoć, Sarajevo, BiH; Opća bolnica Abdulah Nakaš, Saraje, Sarajevo
02.2022 - 02.2023
Tour guy
Happiness Travel
04.2021 - 09.2021
Tour guy
Mima Travel
04.2019 - 08.2019
- As a Tour Guide, I led groups of tourists around popular destinations and local points of interest, providing engaging and informative commentary. My responsibilities included:
- Public Speaking: Delivered clear and captivating presentations about historical sites, cultural landmarks, and natural attractions.
- Itinerary Planning: Organized and scheduled visits to various attractions, ensuring a smooth and enjoyable experience for all participants.
- Customer Service: Welcomed and assisted tourists, addressing their questions and concerns to enhance their travel experience.
- Safety Management: Ensured the safety and well-being of the group, providing guidance on local customs and safety protocols.
- Knowledge Sharing: Maintained up-to-date knowledge of the destinations, offering interesting facts and stories to enrich the tour.
Sales Executive
Lilo Cosmetics
09.2017 - 11.2017
- As a Sales Executive in the cosmetic industry, I was responsible for promoting and selling a range of beauty products, building and maintaining strong customer relationships, and achieving sales targets. My role involves assessing customer needs, recommending suitable products, and staying updated on the latest beauty trends. I handle customer complaints professionally, ensure the cleanliness and organization of the sales floor, and participate in promotional events and marketing initiatives.
Education
High School Degree -
Medicinska Škola Zenica
Zenica07-2021
High School Degree - undefined
Gimnazija Muhsin Rizvić
Kakanj07-2018
Skills
Stakeholder Engagement & Communication: Expert
Resource Planning and Allocation: Advanced
Risk and Issue Management: Expert
Negotiation: Expert
Sales Software Proficiency: Expert
CRM Systems: Expert
Pipedrive: Expert
HubSpot: Expert
Asana: Expert
Apolloai: Expert
Pangeaai: Expert
Data Analysis: Advanced
MS Office Suite (Excel, PowerPoint, Word): Expert
Canva: Advanced
Figma: Advanced
Quality Assurance and Compliance:Advanced
Path(CRM tool)
Interests
Semi-Professional Football Player
COURSES
- Nov 2022 - Nov 2022: TEDx Sarajevo, Women, TEDx Sarajevo
- Nov 2022 - Nov 2022: Bricks Made of Words, Erasmus+
- Sep 2022 - Sep 2022: Di(Advocate) Youth Exchange, Hirschlu Berlin
- Jun 2022 - Jun 2022: Project Lab, Erasmus+
- May 2022 - Jun 2022: Digital Green Skills, Erasmus+
- Apr 2022 - Apr 2022: TEDX Challenging The Status Quo, TEDx Sarajevo
LINKS
LinkedIn
Timeline
Project Manager & Business Development Specialist
Praella
09.2025 - 03.2026
Project Manager & Business Development
Power Commerce
03.2025 - 09.2025
Business Development Specialist
HulkApps
10.2024 - 03.2025
Sales Representative
Taylor Shipping Solutions (Landstar)
03.2023 - 10.2024
Project Coordinator & Project Manager
BRAVO - Bosnian Representative Association for Valuable Opportunities
12.2022 - 04.2024
Nurse
Dom zdravlja, Ilidza, Sarajevo, BiH; Hitna Pomoć, Sarajevo, BiH; Opća bolnica Abdulah Nakaš, Saraje, Sarajevo
02.2022 - 02.2023
Tour guy
Happiness Travel
04.2021 - 09.2021
Tour guy
Mima Travel
04.2019 - 08.2019
Sales Executive
Lilo Cosmetics
09.2017 - 11.2017
High School Degree - undefined
Gimnazija Muhsin Rizvić
High School Degree -
Medicinska Škola Zenica