Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harvey Ballew

San Antonio,TX

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged decision-making under pressure and excellent navigation skills at Cosa Diversified. By streamlining delivery processes and fostering strong client relationships, I contributed to continuous improvement and team productivity, embodying a results-driven approach with a blend of hard and soft skills.

Overview

33
33
years of professional experience

Work History

Driver Specialist

Cosa Diversified
07.2002 - Current
  • Provided constructive feedback to the management team regarding delivery processes, contributing to continuous improvement efforts.
  • Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
  • Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
  • Assisted in warehouse operations for streamlined loading and unloading of goods, promoting overall efficiency.
  • Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
  • Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
  • Reduced delivery times through effective route planning and navigation skills.
  • Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.

Manager

Diamond Shamrock
06.1991 - 12.2001
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Diploma - General Studies

Thomas Edison
San Antonio, TX
06.1990

Skills

  • Logbook management
  • Decision-Making Under Pressure
  • Vehicle maintenance knowledge
  • Excellent navigation
  • Driver Training Experience
  • Defensive Driving

Timeline

Driver Specialist

Cosa Diversified
07.2002 - Current

Manager

Diamond Shamrock
06.1991 - 12.2001

Diploma - General Studies

Thomas Edison

Similar Profiles

CREATE PROFILE
Harvey Ballew