Maintained high energy and positive demeanor while ensuring customer satisfaction in a fast-paced environment.
Engaged with customers and diverse individuals daily to enhance service experience.
Worked in fast-paced restaurant environment, serving customers and ensuring satisfaction.
Established great customer service and work habits over 8 years.
Adapted to new safety protocols during COVID, supporting business continuity and customer confidence.
Food Runner
Bostwick's On The Harbor
East Hampton
01.2019 - 01.2021
Delivered restaurant services that contributed to a positive dining experience.
Organized and focused to ensure timely food delivery from kitchen.
Food runners are required to multitask and remember tickets, tables and seat numbers.
Demonstrated professionalism by treating patrons with respect and fostering a positive work environment.
Averaged 9,000 steps per shift.
Ocean Lifeguard (Captain)
Maidstone Club
East Hampton
01.2015 - 01.2021
Maintained vigilance every minute on duty to ensure safety and readiness.
Able to make quick, important and decisive decisions.
Accustomed to high-pressure situations where there is minimal room for error.
Trained new personnel, communicated with management, and maintained all equipment and medical supplies to ensure they were up to date and functional.
Oversaw operations at a private country club, managing member services and event planning to enhance guest experience.
Education
B.S. - Communication
The State University of New York at Oneonta
01-2020
Skills
Customer Communication
Food Presentation
Menu Design
Inventory Management
Service Orientation
Product Knowledge
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Access
Attention to Detail
Time Management
Multitasking
Adaptability
Stress Management
Problem Solving
Team Collaboration
References
Billy Mckee, Beach Manager at The Maidstone Club, (631)-353-2567
Isabel or Gary Macgurn, Owners of Hampton Chutney Co., (631)-267-3131
Kevin Boles, Owner of Bostwicks On The Harbor, (631) 848-5221
Skills And Experiences
Proficient in Microsoft Excel, Word, Powerpoint and Access, Over 8 years experience in the restaurant industry and customer service, Basics in Adobe Photoshop, Audition, Illustrator and Lightroom, Water Safety Instructor certified by Red Cross, Photography, Surfing, Basketball, Eating, Travel, Fantasy football, Puzzles, Running, Reading, Hiking