Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Harvey Garcia

The Bronx,NY

Summary

Adept at fostering positive workplace environments and enhancing operational efficiency, I leveraged HR policies implementation and records management skills at MedRite Urgent Care to streamline processes. Fluent in Spanish, I excel in multicultural communication, significantly improving employee engagement and compliance. My proactive approach and dedication to benefits administration have consistently supported organizational growth and employee satisfaction.

Overview

4
4
years of professional experience

Work History

Human Resources Generalist

MedRite Urgent Care
08.2023 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Booking Agent

Medrite
01.2024 - 12.2024
  • Managed complex travel arrangements with attention to detail, ensuring seamless itineraries for business travelers.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.

Case Worker

MedRite Urgent Care
08.2023 - 01.2024
  • Assisted with crisis intervention services when necessary, providing immediate support and connecting clients with appropriate resources.
  • Collaborated with multidisciplinary teams to develop comprehensive case plans for clients, improving overall outcomes.
  • Coordinated referrals for additional services including mental health counseling or housing assistance programs.
  • Participated in ongoing professional development opportunities to enhance knowledge of best practices in social work fields.
  • Assisted Case Workers in managing caseloads effectively by providing administrative support such as scheduling appointments and maintaining client files.

Floating Bank Teller

Chase Bank
01.2022 - 08.2023
  • Supported team members during peak hours by efficiently managing multiple tasks and providing prompt assistance when needed.
  • Resolved complex customer concerns by utilizing problem-solving skills and working closely with colleagues for effective solutions.
  • Maintained accurate transaction records, ensuring proper documentation and adherence to bank policies for all financial activities.
  • Assisted branch managers in maintaining optimal cash levels, ensuring sufficient funds were available for daily operations.
  • Maintained strict confidentiality of customer information, adhering to industry best practices for data security and privacy.
  • Contributed to branch sales goals by actively promoting additional banking products to customers during routine transactions.

Moving Assistant

Oz Moving & Storage
03.2021 - 01.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Utilized proper lifting techniques to handle heavy items without causing harm or damage to property or personnel.
  • Increased customer satisfaction by efficiently packing and unpacking belongings with care and attention to detail.
  • Disassembled and reassembled furniture as needed, avoiding potential damage during transport.
  • Managed inventory of clients'' items, reducing misplaced or lost belongings during the relocation process.

Youth Leader

McBurney YMCA
08.2020 - 07.2021
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.

Education

Information Technology

Tompkins Cortland Community College
Dryden, NY
06-2022

Skills

  • Employee onboarding
  • Benefits administration
  • HR policies implementation
  • Records management
  • Follow-up skills
  • Proficiency in Salesforce
  • Proficient in Microsoft office
  • Appointment scheduling
  • Administration and operations
  • Office management
  • Operations management
  • Fluent in spanish
  • Microsoft suite
  • Salesforce

Languages

Spanish
Native or Bilingual

Additional Information

Work REFERENCE-

Mohammed mudasar - SENIOR PROJECT MANAGER

Email: mmudasar@medrite.com

Phone: 929-395-2491

Timeline

Booking Agent

Medrite
01.2024 - 12.2024

Human Resources Generalist

MedRite Urgent Care
08.2023 - Current

Case Worker

MedRite Urgent Care
08.2023 - 01.2024

Floating Bank Teller

Chase Bank
01.2022 - 08.2023

Moving Assistant

Oz Moving & Storage
03.2021 - 01.2022

Youth Leader

McBurney YMCA
08.2020 - 07.2021

Information Technology

Tompkins Cortland Community College

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Harvey Garcia