Summary
Overview
Work History
Education
Skills
Timeline
Generic

HARVEY KNIGHT

BRANCH MANAGER
COLUMBIA,SC

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Self-directed branch supervisor/manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Reliable employee seeking branch manager/supervisor position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

39
39
years of professional experience
3
3
years of post-secondary education

Work History

BRANCH MANAGER

BORDEN DAIRY
COLUMBIA, SC
12.2016 - Current
  • Engaged employees in business processes with positive motivational techniques.
  • Assessed employee performance and developed improvement plans.
  • Gathered and reviewed customer feedback to improve operations.
  • Implemented service improvements to enhance sales cycle.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

BRANCH MANAGER

PET DAIRY, DEAN FOODS
COLUMBIA, SC
06.2008 - 12.2016
  • Boosted sales and customer loyalty through incentive programs.
  • Complied with regulatory guidelines and requirements.
  • Assessed employee performance and developed improvement plans.
  • Gathered and reviewed customer feedback to improve operations.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

BRANCH MANAGER

COBURG DAIRY
COLUMBIA, SC
11.1998 - 06.2008
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Assessed employee performance and developed improvement plans.
  • Gathered and reviewed customer feedback to improve operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Maintained friendly and professional customer interactions.
  • Resolved various issues impacting sales management and business operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

OTR TRUCK DRIVER

HORNADY TRUCK LINES, BELL EQUIPMENT
MONROEVILLE, AL
06.1997 - 06.1998
  • OVER THE ROAD FLATBED DRIVER
  • EMPLOYED
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Charted out upcoming routes with GPS technology and maps.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Made sure that deliveries were on time for scheduled appointments.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
  • Communicated with company dispatchers to alert of any issues or delays.
  • Maintained accurate driving records in accordance with federal laws and regulations.

LARGE FORESTRY aND CONSTRUCTION EQUIPMENT ASSEMBLY

BELL EQUIPMENT
SAVANNAH, GA
06.1996 - 06.1997
  • 2615
  • ASSEMBLED LARGE FORESTRY AND CONSTRUCTION EQUIPMENT
  • EMPLOYED FROM
  • Operated range of heavy equipment on regular basis with advanced skill.

Active Duty Soldier

UNITED STATES ARMY
06.1983 - 06.1996
  • Secured and protected military property, assets and personnel.
  • Suppressed or neutralized enemies using small-arms, light artillery and drone weaponry.
  • Prepared and submitted personnel, ordnance and operational reports.
  • Gave individual evaluations based on fitness and combat readiness.
  • Attended required training sessions and seminars.
  • Upheld ARMY dress and appearance regulations for professional appearance.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Assisted in conducting fire drills and evacuating buildings.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.

Education

Certified Class A Truck Driver - TRUCK DRIVING

NEI TRUCK DRIVING SCHOOL
Charleston, SC
01.1998 - 06.1998

High School Diploma -

GRADUATE oF HARTSVILLE HIGH SCHOOL
Hartsville, SC
08.1980 - 01.1983

Skills

  • Relationship building and management
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Timeline

BRANCH MANAGER

BORDEN DAIRY
12.2016 - Current

BRANCH MANAGER

PET DAIRY, DEAN FOODS
06.2008 - 12.2016

BRANCH MANAGER

COBURG DAIRY
11.1998 - 06.2008

Certified Class A Truck Driver - TRUCK DRIVING

NEI TRUCK DRIVING SCHOOL
01.1998 - 06.1998

OTR TRUCK DRIVER

HORNADY TRUCK LINES, BELL EQUIPMENT
06.1997 - 06.1998

LARGE FORESTRY aND CONSTRUCTION EQUIPMENT ASSEMBLY

BELL EQUIPMENT
06.1996 - 06.1997

Active Duty Soldier

UNITED STATES ARMY
06.1983 - 06.1996

High School Diploma -

GRADUATE oF HARTSVILLE HIGH SCHOOL
08.1980 - 01.1983

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