HASAN MAHMOUD RIZK
Senior Sales Executive
Doha
Summary
Accomplished professional with a Bachelor's in Banking and Finance and over 10 years of experience in sales, customer service, and account management. Skilled in mentoring teams, building client relationships, and providing technical support, with a proven track record in promoting products, resolving issues, and leading cross-functional teams to enhance customer satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
2016
2016
years of post-secondary education
Work History
Senior Sales Executive
Whish Money
8 2021 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
Merchant Solutions Specialist
AREEBA
6 2019 - 05.2021
- Built and maintained relationships with customers to increase sales, customer loyalty and positive word-of-mouth.
- Resolved customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Senior Acquiring Services Administrator
BLOM Bank
07.2016 - 9 2018
- Successfully installed products and services at merchant locations.
- Provided training for merchants and employees for efficient usage.
- Resolved technical issues on site to ensure customer satisfaction.
- Collaborated with technical teams, branches, and call centers to address complex issues, ensuring seamless service.
- Conducted post-sales follow-ups to assess product performance, gather feedback, and increase product engagement.
Accountant and Customer Service Representative
OrthoMedics Company
1 2013 - 3 2015
- Managed daily accounting processes to ensure financial accuracy and documented various transactions, including cash, credit, and expenses.
- Acted as the primary point of contact for the sales department, coordinating medical product requests and working with the warehouse to ensure timely preparation and delivery to hospitals.
- Organized logistics for urgent and scheduled deliveries, while quickly resolving any issues related to product availability or customer concerns to maintain service quality.
Registration Field and Race Organizing
Beirut Marathon
1 2005 - 1 2010
- Managed participant registration, ensuring accurate data entry and smooth processing.
- Coordinated logistics for setting up registration booths and supporting staff.
- Assisted in race-day operations, handling participant check-ins and inquiries for a smooth event.
- Collaborated with organizers, volunteers, and sponsors to ensure the marathon's success.
Education
Bachelor's Degree - Banking And Finance
La Sagesse University
Beirut01-2016
Skills
Managerial Expertise: Led teams and managed complex projects to ensure successful execution and outcomes
Supervision: Oversaw teams and merchants, ensuring tasks were completed to company standards and on time
Decision Making: Made critical real-time decisions to resolve issues and meet customer demands efficiently
Problem Solving: Developed quick solutions to technical and logistical challenges, minimizing disruptions
Social Intelligence: Built strong relationships by adapting communication to different personalities and resolving conflicts effectively
Timeline
Senior Acquiring Services Administrator
BLOM Bank
07.2016 - 9 2018
Senior Sales Executive
Whish Money
8 2021 - Current
Merchant Solutions Specialist
AREEBA
6 2019 - 05.2021
Accountant and Customer Service Representative
OrthoMedics Company
1 2013 - 3 2015
Registration Field and Race Organizing
Beirut Marathon
1 2005 - 1 2010
Bachelor's Degree - Banking And Finance
La Sagesse University