Results-focused professional with a track record of excellence at Qatar Aviation Services. Exceptional multitasking abilities and rapid learning skills. Expertise in flight planning and cargo management. Achieved 98% target in flight finalization accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Flight Planning Coordinator
Qatar Aviation Services
Doha
05.2022 - Current
Managed the planning and construction of pallets for various aircraft models including B737-800,B777-200,B777-300,B787-800,B787-900,A330200F,and B747800.
Optimized cargo load factors in accordance with revenue management guidelines.
Maintained oversight of cargo build-up and planning for QR Cargo's aircraft fleet alongside OAL airplanes handled by QAS Cargo
Utilized familiarity with contour limitations and weight restrictions unique to Boeing and Airbus airplanes.
Adhered to KPI and SLA guidelines
Facilitated coordination among teams to enhance efficiency in flight load and trim planning.
Collaborated with cross-functional teams to efficiently manage unplanned disruptions and promptly take corrective measures
Contributed to ongoing efforts to optimize daily operations and drive system improvements.
Collaborated on team efforts for CROAMIS advanced upgrades meeting operational demands
Contributed to the Automated FFM process project at Croamis
Monitored and updated outstation restrictions in Croamis, ensuring smooth daily operations.
Assisted in monitoring flight optimization forecasts, contributing to positive outcomes.
Collaborated with IOC team to ensure efficient warehouse operations and maintain the integrity of freighter/PAX flight schedules, preventing delays.
Contributed to ad hoc action planning and recovery strategies while collaborating with cross-functional teams.
Engaged in the optimization of Croamis operational efficiency through the development and enhancement of action plans.
Analyzed performance data of completed flights to prepare comprehensive root cause analysis reports for higher management
Managed tracking of all special loads for flights, guaranteeing on-time arrival at the flight bay.
Lead Flight Planning Agent
Qatar Aviation Services
Doha
08.2016 - 04.2022
Ensured prompt and precise input of airway bills into the system before aircraft departure as per Cargo manifesting and Ramp Handling operations agreement.
• Sent estimated cargo figure to respective load control / Airline QR PAX flight D-04:10, achieving a target of 99%.
Achieved 98% on finalization of UWS QR PAX flight D-130 mins.
Liaised with warehouse build-up staff to update on extra cargoes, adjustments in ULD allocation and operational modifications
Ensured operational performance and service excellence
Enhanced workplace safety by enforcing SOP compliance, resulting in a noticeable decrease in OHS incidents, AQDs, and safety non-compliances.
Attentively gather ULD Tags from warehouse build-up agent pre-manifesting.
Coordinated with cargo dispatch team to ensure transit and connection of ULDs to designated flight bays.
Cargo Service Agent
Qatar Aviation Services
Doha
06.2012 - 07.2016
Generated manifests in accordance with palletization specifications.
Prepared NOTOC documentation
Sent UWS, LMC, and Pre-alerts through SITA TEXT messages
Cargo Executive
TT Logistics GSA for British Airways World Cargo
Bengaluru
04.2011 - 05.2012
Executed Export and Import Cargo Movements from Bangalore airport
Prepared manifests according to palletization details
Prepared NOTOCs for efficient communication of crucial information.
Monitored loading and weight distribution during flight supervision.
Handling reservations, tele-sales, track and trace, customer service.
Managed special consignments such as AVI, DGR, VAL, HUM, PEP etc.
Managed audit requirements effectively
ULD Management
Interacted with centralized load control team for PWS and NOTOC
System Manifestation, J-package, Documentation.
Successfully handled responsibilities related to customs operations, such as amendments and EGM IGM submissions.
Warehouse Coordinator
Menzies Aviation Bobba Bangalore Pvt Ltd
Bengaluru
08.2008 - 03.2011
Palletization of work of British Airways, Air France Cargo, Thai Airways, Lufthansa Cargo, Sri Lankan Cargo, Gulf Airways, Oman Air, Qatar Airways, Air Asia, Blue Dart, and Bonded.
Documented and updated systems for all airlines. Allocated cargo in accordance with airline requirements.
Prepared manifests in compliance with palletization details.
Managed stock and maintained ULDs at the station.
Ensured accurate bonding of cargos as per airline manifests
Efficiently handled cargo clearance for appropriate CHAs
Segregated import documents to facilitate efficient processing
Maintaining export and import-related files
Education
Bachelor of Commerce -
Rabindranath Tagore University
Bhopal, Madhya Pradesh, India
12.2025
High School Diploma -
Board of Higher Secondary Education
Kannur, Kerala, India
05.2006
Skills
Enthusiastic and Hard working
Capable of multitasking
Time management
Problem Solving
Interpersonal Communication
Ability to adapt to new situations efficiently
Quick learner
Ability to be flexible and make Independent decisions
Certification
Certified for Dangerous goods CAT 8 by Qatar Airways.
Certified for CWO from Qatar Airways.
Certified for Emergency First Aid by Qatar Airways.
Certified for Aviation security Awareness by Qatar Airways.
Airport Customer Service Agent 3 at Qatar Aviation Services,Qatar Airways GroupAirport Customer Service Agent 3 at Qatar Aviation Services,Qatar Airways Group