Hasel Bustamante
Boston,MA
Summary
Seasoned Venue Director and Founder at Hasel B. Designs, adept in event planning and management with a proven track record of increasing bookings by 45%. Excelled in relationship building and vendor negotiation at North Beach Event Space and Wells Fargo, enhancing operational efficiency and client satisfaction. Skilled in effective customer communication and team leadership.
Overview
21
21
years of professional experience
Work History
Venue Director
North Beach Event Space
01.2020 - Current
- Promote the event venue for special events, weddings, and celebrations, conducting tours, showcasing the space, and facilitating bookings
- Organize and host industry events to cultivate relationships and generate new leads, resulting in a 35% increase in bookings year-over-year
- Closely coordinate and manage event booking expectations, repairs, and permits with Governing Board as well as with directives in the City of Miami Beach
Founder and Managing Director
Hasel B. Designs
01.2011 - Current
- Grew revenue and book of business by 250% in five years by implementing upselling and direct sourcing strategies
- Developed a growth and expansion strategy, including a proposal that was won to manage an event venue
- Spearheaded the venue management initiative, resulting in a 45% increase in bookings year-over-year and a 30% commission on all event bookings
- Managed a team of 5 event planners, fostering a cohesive work environment and improving team efficiency by 18%
- Maintained a 92% client retention rate through exceptional service and the development of a strong network of repeat and referral of clients
Trust Asset Manager
Wells Fargo, fka Wachovia Bank
01.2007 - 01.2011
- Company Overview: Wealth Management, Trust Asset Manager
- Planned, arranged, and supervised logistics for tangible personal property distribution, including marshalling, appraising, liquidating, and distributing belongings, ensuring efficient and timely transfer of assets, adhering by the governing document directives
- Recognized for proactive problem-solving and attention to detail, resulting in a 12% reduction in asset distribution processing time
- Wealth Management, Trust Asset Manager
Operations Manager
Wells Fargo, fka Wachovia Bank
01.2004 - 01.2007
- Company Overview: Retail Bank
- Managed and increased the effectiveness and efficiency of the financial center's team by 33%, overseeing financial management, planning systems, cash optimization controls and payroll
- Supervised and coached the teller line team, fostering a cohesive work environment and managing cash flow in coordination with the Regional Sales Director
- Retail Bank
Education
BS - Business Administration
DeVry University
Miramar, FL01.2011
Skills
- Effective customer communication
- Event Marketing
- Crowd control
- Facility maintenance
- Concessions management
- Writing and verbal communication
- Event planning expertise
- Health and safety compliance
- Venue supervision
- Event enhancements
- Guest relations
- Event planning and management
- Event customization
- Pre-event walkthroughs
- Process optimization
- Employee assessments
- Staff management
- Vendor negotiation
- Vendor management
- Vendor relations
- Relationship building
- Task prioritization
- Progress monitoring
- Presentations and public speaking
- Special events management
- Menu planning
- Service coordination
- Facility oversight
- Personnel management
Hobbies and Interests
- Play beach volleyball
- Interior Decorating
Personal Information
Title: Managing Director
Languages
Spanish
Full Professional
Timeline
Venue Director
North Beach Event Space
01.2020 - Current
Founder and Managing Director
Hasel B. Designs
01.2011 - Current
Trust Asset Manager
Wells Fargo, fka Wachovia Bank
01.2007 - 01.2011
Operations Manager
Wells Fargo, fka Wachovia Bank
01.2004 - 01.2007
BS - Business Administration
DeVry University
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