Summary
Overview
Work History
Education
Skills
Timeline
Generic

HASHIM HAMZA

Severn

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Cashier/Courtesy Attendant

The Auto Spa Express
- 12.2024
  • Maintaining the cleanliness and organization of the facility, including restocking supplies and monitoring wash lanes.
  • Guided vehicles into the car wash tunnel safely and ensured customer satisfaction by addressing concerns promptly and courteously.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Passenger Service Agent

Prospect
05.2022 - 11.2024
  • Provided exceptional customer service to travelers throughout the check-in, boarding, and arrival processes, ensuring a smooth and positive travel experience.
  • Assisted passengers with special needs, including unaccompanied minors, individuals with disabilities, and non-English speakers.
  • Resolved customer concerns and complaints calmly and professionally, maintaining a high level of satisfaction.
  • Maintained awareness of flight schedules, gate changes, and weather updates to communicate effectively with passengers.

Education

Mechanical Engineering

Anne Arundel Community College
Arnold, MD
05.2025

High School Diploma - undefined

Meade Senior High School
Fort Meade, MD
06.2023

Skills

  • Time Management
  • Pricing Strategy
  • Visual Merchandising
  • Problem Solving
  • Stress Management
  • Communication
  • Conflict Resolution
  • Organizational Skills
  • Teamwork
  • Decision Making
  • Team Building
  • Computer Literacy
  • Behavior Management

Timeline

Passenger Service Agent

Prospect
05.2022 - 11.2024

Cashier/Courtesy Attendant

The Auto Spa Express
- 12.2024

High School Diploma - undefined

Meade Senior High School

Mechanical Engineering

Anne Arundel Community College

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