Dakota Andersen
EAGLE POINT,Oregon
Summary
Experienced customer service professional with a deep understanding of the work industry. Solid team player with an outgoing and positive demeanor, quickly establishing rapport with clients. Motivated by maintaining high levels of customer satisfaction and actively contributing to company success. Specializes in quality, speed, and process optimization, consistently striving for excellence. Articulate communication style, energetic approach, and results-oriented mindset. Passionate about developing relationships, cultivating partnerships, and driving business growth.
Overview
6
6
years of professional experience
Work History
Manager, Cashier, Produce Clerk, Courtesy Clerk
Rays Food Place
03.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Courtesy Clerk
Grocery Outlet Bargain Market
01.2019 - 04.2021
- Assisted customers with large purchases by carrying items to vehicles.
- Conducted one-on-one training with multiple new employees to teach various store procedures.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Returned unwanted items to correct store locations and restocked shelves.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Eagle Point High School
Eagle Point, OR06.2021
Skills
- Teamwork
- Constant contact
- Hand eye coordination
- Good time management
- Well organized
- Self-proficient
- Complex Problem-Solving
- Verbal and written communication
- Time Management
- Negotiation
- Team Leadership
- Staff Management
Accomplishments
- Graduated from High School with all A+
- Accomplished multiple personal goals
- Working up to professional fighting career
Timeline
Manager, Cashier, Produce Clerk, Courtesy Clerk
Rays Food Place
03.2022 - Current
Courtesy Clerk
Grocery Outlet Bargain Market
01.2019 - 04.2021
High School Diploma -
Eagle Point High School
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