Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Hasib Parhiz

Summary

Focused and dedicated employee with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Overview

8
8
years of professional experience

Work History

Shift Manager

KFC
Broussard, Quebec
03.2023 - Current
  • Monitoring store operations to ensure compliance with company policies and procedures.
  • Conducting daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintaining inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Ensuring completion of all opening and closing duties were completed accurately according to established guidelines.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

English Language Instructor

BOSCO- UNHCR(United Nation’s Higher Commissioner)
01.2020 - 09.2022
  • Assisted in reaching organizational goals by coordinating educational programs and refugee social support such as organizing parent-teacher meetings, compiled the statistics and monitored the progress of the students.
  • Taught English classes to students of various levels, evaluated and documented student learning and growth.
  • Coordinated and participated in various Educational, Health, and Entertainment events and relays such as HIV AIDS, Child Marriage, Vaccinations, Importance of Education, Youth Meet, UNHCR and community meetings, Refugee Day, Sports Meet, Teacher's Day.
  • Educated students about foreign cultures through immersive activities such as culture orientations and etc.
  • Attended and participated in staff meetings to learn new teaching strategies and brainstorm ideas to improve classroom presentations.

Medical Community Service Provider

BOSCO- UNHCR
04.2016 - 12.2019
  • Worked on highly sensitive and extreme cases of numerous issues, such as SGBV, domestic violence, Elderly Health issues, people with disability, etc while maintaining the privacy of the clients data and addressing it delicately.
  • Collaborated with local pharmacies to resolve and clarify issues with patients medication and secured patient information and maintained confidentiality by completing and safeguarding medical records.
  • Provided translations services between Hindi, English, Dari and Pashtu.
  • Participated in team meetings to improve workflow to contribute to improving patient population outcomes. Developed and maintained professional relationships with medical professionals in order to create profitable opportunities for refugee communities.
  • Maintained lists of resources helpful to clients and referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Provided case management services including intakes, assessments, crisis intervention, advocacy and referrals.
  • Distributed of food items, sanitary kits, health kits, medical kits, and other supplies in response to the Covid-19 pandemic.

Supervisor

OMG propmart Inc/OMG hotel
12.2015 - 03.2016
  • Supervised, assigned, and directed activities of the team.
  • Promoted the brand to attract more customers, by attending trade shows and other events for the hospitality sector.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Displayed strong telephone etiquette and delivering creative customer service and effectively handling difficult situations.

Education

Cegep Saint-Jean-Sur-Richelieu
Brossard Quebec
01-2024

B.A - Political Science, International Relation

Indra Gandhi International University
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Some College (No Degree) - Teacher Training

JDCA
Kabul, Afghanistan

Some College (No Degree) -

PAD(Partnership in Academic Development)
Kabul, Afghanistan

Skills

  • Communication
  • Management and leadership
  • Organizational
  • Computer skills
  • Cultural Competency
  • Detail Oriented
  • Optimistic and driven

Accomplishments

  • Certified at PSEA(Prevention in sexual exploitation and abuse) and SGBV Sexual (Gender Based Violence).
  • Participated and coordinated many kindness campaign with the presence of the Ram Nath Kovind ( Former President of India).
  • Titled Real Life Hero by UNHCR New Delhi India.

Languages

French
Full Professional
English
Native/ Bilingual
Farsi/Dari
Native/ Bilingual
Pashtu
Native/ Bilingual
Hindi/Urdo
Full Professional

Timeline

Shift Manager

KFC
03.2023 - Current

English Language Instructor

BOSCO- UNHCR(United Nation’s Higher Commissioner)
01.2020 - 09.2022

Medical Community Service Provider

BOSCO- UNHCR
04.2016 - 12.2019

Supervisor

OMG propmart Inc/OMG hotel
12.2015 - 03.2016

Cegep Saint-Jean-Sur-Richelieu

B.A - Political Science, International Relation

Indra Gandhi International University

Some College (No Degree) - Teacher Training

JDCA

Some College (No Degree) -

PAD(Partnership in Academic Development)

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Hasib Parhiz