Summary
Overview
Work History
Education
Skills
Products Owned
Certification
Timeline
Generic
Hasit Mehta

Hasit Mehta

Chantilly,VA

Summary

Business leader and product enthusiast with over 13 years of experience leading cross-functional teams to deliver innovative and market leading products.
• Proven track record of translating business needs into development plans, product vision and continuously achieving project milestones.
• Adapt Agile and SAFe methodologies to enhance product development process and performance. Strong focus on meeting customer and stakeholder needs.
• Providing leadership to continuous process and product improvement programs.

Overview

12
12
years of professional experience
5
5
Certification

Work History

PRODUCT ENGINEERING MANAGER

Amdocs Inc
Chantilly, VA
07.2021 - Current
  • Led the development of new software and its feature implementation result in 20% increase in customer engagement over the year.
    · Creates user stories, acceptance criteria, wireframes, and 100+ prototypes for new products.
    · Collaborating with Stakeholders to define product roadmaps and ensuring alignment with business objectives and customer needs.
    · Leading process improvement program with cross functional team including 5 projects and cost saving of over $1.5 MM per year.

PRODUCT TEAM LEAD

Amdocs Inc
07.2019 - 07.2021
  • Spearhead the redesign of flagship product resulting in 30% increase in user engagement each quarter.
    · Improved daily integration and customer support quality by 10% and improved the fault rate from 3% to 1%.
    · Worked closely with development teams to define user stories, acceptance criteria and spring goals.
    · Designed A/B experiments for delivery products to improve the conversion rate by 18 basis points and reduce churn by 11 basis points.
    · Design Android & IOS app based on use cases from fielding team, visual designed app interface for end users and define features for MVP.

SUBJECT MATTER EXPERT (SME)

Amdocs Inc
07.2016 - 07.2019
  • Ideate new concepts and business requirements cases by communication to customers and agile software development environment.
    · Driving automation projects for process automation and cost saving of $500k per year.
    ·Developed comprehensive product roadmaps for $40M of projects to ensure alignment with business goals and customer needs.
    · Collaborative with engineering team to understand Key Performance Index (KPI) failure and implement corrective steps to remedy issues from loading speeds to better user experience and increased user feedback by 15%.

SENIOR ENGINEER

Amdocs Inc
07.2013 - 07.2016
  • Performed data visualization, market analysis, data analytics, performance metrics with analytical tools like tableau and present product demos
  • Technical expertise for maintaining 24 hours of customer SLA for scripting, integration, Crew Support.

RADIO FREQUENCY ENGINEER

Amdocs Inc former Celcite
09.2011 - 07.2013
  • Optimized the HSPA+ and LTE networks to reduce drops and failure rates, solved RF-related issues including interference, dropped call, access failure throughput, and handover problems.

Education

Master of Science - Technology Management

University of Bridgeport, Bridgeport, CT
05.2011

Bachelor of Science - Electrical, Electronics and Communications Engineering

HNGU, INDIA
05.2008

Skills

  • Product Design (UI/UX)
  • Product Lifecycle Management
  • Figma, Jira, Product Board
  • Product Roadmap and feature prioritization
  • Project Management
  • Customer Relationship Management (CRM)
  • Operations Management
  • Cross-Functional team Collaboration
  • Customer Experience & Relations
  • Leadership, Team development
  • Innovation & Automation
  • Telco cloud-native application development
  • Excel / Tableau / SQL
  • Data Analysis & Analytical skills

Products Owned

  • One Touch - Web & App version
  • AIM - feature using AI/ML
  • ConnecX - Raspberry box
  • FAST- Android reporting app
  • Xscript - Rule engine
  • 100+ clickable prototypes

Certification

  • AI for Product Management
  • PSPO: Professional Scrum Product Owner
  • SAFe POPM: Product Owner/Product Manager
  • AWS Cloud Practitioner
  • AZ900 Azure Fundamentals

Timeline

PRODUCT ENGINEERING MANAGER

Amdocs Inc
07.2021 - Current

PRODUCT TEAM LEAD

Amdocs Inc
07.2019 - 07.2021

SUBJECT MATTER EXPERT (SME)

Amdocs Inc
07.2016 - 07.2019

SENIOR ENGINEER

Amdocs Inc
07.2013 - 07.2016

RADIO FREQUENCY ENGINEER

Amdocs Inc former Celcite
09.2011 - 07.2013

Master of Science - Technology Management

University of Bridgeport, Bridgeport, CT

Bachelor of Science - Electrical, Electronics and Communications Engineering

HNGU, INDIA

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Hasit Mehta