Hasit Mehta
PRODUCT MANAGER
Chantilly,VA
Summary
Business leader with over 13 years of experience in product management carrying products from conception to launch. Providing leadership to continuous process and product improvement programs.
New Product Introduction projects in telco industry, virtualization, cloud-native technologies. Skilled in technical and non-technical business improvement projects.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
PRODUCT ENGINEERING MANAGER
Amdocs Inc
Chantilly, VA
07.2021 - Current
- Developed comprehensive product roadmaps for $40M of projects to ensure alignment with business goals and customer needs
- Created user stories, acceptance criteria, wireframes, and 100+ prototypes for new products
- Leading process improvement program with cross functional team including 5 projects and cost saving of over $1.5 MM per year
- Directed a 15-member Agile product engineering team from ideation to delivery by adding user stories, managing the product backlog, leading release planning sessions, and developing customer-facing feature guides
- Driving automation projects for process automation and cost saving of $500k per year.
PRODUCT TEAM LEAD
Amdocs Inc
07.2019 - 07.2021
- Developed strong relationships with key opinion leaders in the wireless communications industry, resulting in increased industry influence
- Improved daily integration and customer support quality by 10% and improved the fault rate from 3% to 1%
- Designed A/B experiments for delivery products to improve the conversion rate by 18 basis points and reduce churn by 11 basis points
- Implemented Cruzr UI/UX design - automated delivery system that improved a 99.00% in customer measured KPI and internal user satisfaction
- Design Android & IOS app based on use cases from fielding team, visual designed app interface for end users and define features for MVP
- Developed strategic product feature roadmap prioritizing key features and user experience resulting in a 15% increase in customer satisfaction.
SUBJECT MATTER EXPERT
Amdocs Inc
07.2016 - 07.2019
- Ideate new concepts and business requirements cases by communication to customers and agile software development environment
- Set up an analytics dashboard to oversee the trend of time, coordinate resources, manual efforts which results in error escalation to achieve ~40M of integration project
- Developed training program for team development and data analytics models to drive effective business performance management
- Managed project to achieve 95% on time delivery by maintaining customer schedule and quality standards
- Collaborative with engineering team to understand Key Performance Index (KPI) failure and implement corrective steps to remedy issues from loading speeds to better user experience and increased user feedback by 15%
- Created a long-term pricing experiment that improved customer lifetime value propositions by 22%.
SENIOR ENGINEER
Amdocs Inc
07.2013 - 07.2016
- Performed data visualization, market analysis, data analytics, performance metrics with analytical tools like tableau and present product demos
- Technical expertise for maintaining 24 hours of customer SLA for scripting, integration, Crew Support.
RADIO FREQUENCY ENGINEER
Amdocs Inc former Celcite
09.2011 - 07.2013
- Optimized the HSPA+ and LTE networks to reduce drops and failure rates, solved RF-related issues including interference, dropped call, access failure throughput, and handover problems.
Education
Master of Science - Technology Management
University of Bridgeport
Bridgeport, CT 08.2009 - 05.2011
Bachelor of Science - Electronics And Communication
Hemchandracharya North Gujarat University
Gujarat,IN 08.2004 - 05.2008
Skills
- Product Design (UI/UX)
- Product Lifecycle Management
- Figma, Jira, Product Board, Tableau
- Product Roadmap and feature prioritization
- Project Management
- Customer Relationship Management (CRM)
- Cross-Functional team Collaboration
- Leadership, Team development
- Innovation & Automation
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceStock Options / Equity / Profit SharingFlexible work hoursPersonal development programsCompany CultureWork from home optionCertification
· PSPO: Professional Scrum Product Owner
· SAFe POPM: Product Owner/Product Manager
· AWS Cloud Practitioner
· AZ900 Azure Fundamentals
Timeline
PRODUCT ENGINEERING MANAGER
Amdocs Inc
07.2021 - Current
PRODUCT TEAM LEAD
Amdocs Inc
07.2019 - 07.2021
SUBJECT MATTER EXPERT
Amdocs Inc
07.2016 - 07.2019
SENIOR ENGINEER
Amdocs Inc
07.2013 - 07.2016
RADIO FREQUENCY ENGINEER
Amdocs Inc former Celcite
09.2011 - 07.2013
Master of Science - Technology Management
University of Bridgeport
08.2009 - 05.2011
Bachelor of Science - Electronics And Communication
Hemchandracharya North Gujarat University
08.2004 - 05.2008
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