Results-driven operations manager skilled in network troubleshooting, electrical system installation, and product maintenance. Proven ability to enhance customer satisfaction through effective office management and quality assurance.
Overview
17
17
years of professional experience
Work History
Owner/Operations Manager
Urban Pawn
Tulsa
08.2012 - 12.2025
Oversaw daily operations of tool and trade pawn shop, ensuring efficient management of diverse merchandise and services.
Applied technical and mechanical skills to enhance product value through upgrades and repairs.
Developed and managed office network systems, implementing static IP and port forwarding for remote access.
Apprentice Electrician
Bronson Turman
Tulsa
04.2022 - 05.2025
Installed cable wiring for high and low voltage electrical systems, ensuring compliance with safety standards.
Wired outlets, panels, disconnects, services, and lighting to support efficient electrical system operation.
Provided timely support for electrical service calls, addressing customer needs.
Executed supervised and independent projects, consistently meeting and exceeding customer expectations.
Ele/Mech Installation QA/QC Technician
RMC LLC
Tehachapi
04.2009 - 10.2012
Executed punch lists and goal-oriented maps to ensure compliance with electrical completion standards.
Analyzed QA/QC punch list data to improve processes and minimize follow-up punch lists.
Adhered to lead time schedules to maintain alignment with installation process timelines.
Installed high and low voltage cabling for wind turbine tower communication and operation
Provided onsite technical support for existing network systems.