Hasna Medjdoub
Austin
Summary
Goal-driven Clinical Dietitian with 1.5 years of experience focused on improving patient health through evidence-based nutrition. Skilled in patient counseling, treatment planning, and progress monitoring. Detail-oriented Inspector with strong analytical and communication skills, seeking greater responsibility in manufacturing. Respected Taekwondo Instructor with 5 years of experience in training programs for all ages, dedicated to coaching athletes and enhancing their performance. Customer service representative with a proven record of delivering high-quality support in a call center, known for adaptability and effective teamwork. Chronic illness care professional with a strong understanding of patient management and care coordination, focused on teamwork and positive outcomes. Prepared for a phlebotomy role with a solid foundation in patient care and specimen collection, known for excellent teamwork and consistent results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Inspector
Flextronics
09.2024 - Current
- Inspected packaging for completeness, correctness and damage prior to shipping out orders.
- Developed training programs for new employees on proper inspection techniques.
- Attended regular meetings with management team members to discuss current status of quality control efforts.
- Notified supervisors about production problems and helped identify and correct concerns.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
Certified Taekwondo Instructor
United States Taekwondo Martial Arts
11.2024 - 03.2025
- Supported students'' participation in competitions, providing guidance on strategy development, mental preparation techniques, and sportsmanship principles.
- Fostered strong relationships with parents and guardians to encourage open communication regarding student progress.
- Enhanced students'' physical fitness levels through rigorous exercise routines and targeted drills.
- Continually updated personal knowledge of Taekwondo techniques, trends, and best practices to provide expert instruction for all participants.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Target
08.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Machine Operator
Flextronics
09.2023 - 06.2024
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Carry out regular safety checks on machinery prior to operation.
Nutrition Assistant
Santé Bio Naturalia
12.2022 - 08.2023
- Assisted in the development of nutrition education materials and programs to promote healthy eating habits.
- Provided nutritional counseling services to clients, helping them understand how food affects their health.
- Conducted research on new products and recipes that adhere to nutritional standards.
- Compiled reports containing nutritional information for specific foods and diets.
- Attended staff meetings to discuss current trends in nutrition care and patient satisfaction ratings.
Taekwondo Instructor
Club Sportif Amal Toghza
02.2019 - 08.2023
- Instructed students in the proper techniques of blocking, punching, kicking, and sparring.
- Assessed student progress through regular testing and evaluations.
- Provided individual attention to students with special needs or disabilities.
- Communicated regularly with parents about their child's progress in Taekwondo classes.
- Trained athletes in proper use of equipment for safety and maximum results.
- Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.
Cheese Specialist
Toghza
07.2022 - 12.2022
- Maintained accurate records of inventory levels, pricing, and sales data.
- Tracked customer preferences to ensure that appropriate stock levels were maintained at all times.
- Created weekly specials featuring seasonal items, such as artisanal cheeses from local farms.
- Monitored expiration dates on all cheese products to ensure freshness and quality standards were met.
- Adhered to food safety regulations while handling cheese products in accordance with company policies.
Education
Associate of Science - Health Sciences
Austin Community College
Austin, TXNo Degree - Office Clerck
Austin Community College
Austin, TX05-2024
Associate of Science - Nutrition Sciences
Bejaia University
07-2023
Skills
- Machine Maintenance
- Quality Control
- Proficient in Microsoft Word and Excel
- Workplace Safety
- Equipment Inspection
- Attention to Detail
- Patience
- Computer Skills
- Self-starter with the capability to work independently, with minimum supervision
- Exceptional logic and problem-solving skills
- Passion about Technology and Systems
- Self-motivated, able to prioritize, good at time management, and goal-driven
- Problem-solving abilities
- Weight management expert
- Dietary restriction assistance
- FDA food guidelines
- MS Office 2013/2016 experience
- Strong analytical skills, with the ability to quickly adapt to changing and competing priorities
- Strong organizational skills
- Individual training programs
- Athlete safety
- Team scheduling
- Public Speaking
- Health and wellness expert
- Physical Education
- Coaching experience
- Team building
- Excellent mathematical skills
- Visual inspection
- Active listening
Certification
- National Phlebotomy Certification
- Texas Phlebotomy Certification
- The First Kukkiwon Dan Certification in Taekwondo
Languages
English
Full Professional
Berber
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Certified Taekwondo Instructor
United States Taekwondo Martial Arts
11.2024 - 03.2025
Quality Inspector
Flextronics
09.2024 - Current
Customer Service Representative
Target
08.2024 - 09.2024
Machine Operator
Flextronics
09.2023 - 06.2024
Nutrition Assistant
Santé Bio Naturalia
12.2022 - 08.2023
Cheese Specialist
Toghza
07.2022 - 12.2022
Taekwondo Instructor
Club Sportif Amal Toghza
02.2019 - 08.2023
Associate of Science - Health Sciences
Austin Community College
No Degree - Office Clerck
Austin Community College
Associate of Science - Nutrition Sciences
Bejaia University
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