Sonia Hasnaa Censullo
West New York,NJ
Summary
Marketing Director) excelling in both online and offline marketing. Superb communicator with talent in vendor management and social media marketing. Personable and responsible with 4 years experience in Marketing and customer service. Solid team player with upbeat, positive attitude.
Overview
8
8
years of professional experience
Work History
Events Manager
Hotel Chantelle
New York, NY
02.2022 - Current
- Created new processes and systems for increasing customer service satisfaction
- Excelled in exceeding daily credit card application goals
- Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate
- Worked as a team member performing cashier duties, product assistance and cleaning
- Guaranteed positive customer experiences and resolved all customer complaints
- Generated leads for new events through telephone and email contact with customers
- Status Night Life
- Organized and facilitated vendor meetings to ensure successful execution of all events.
- Coordinated with marketing team for promotional materials for each event.
- Oversaw setup, breakdown, and storage of all equipment used for events.
- Ensured compliance with safety regulations at all times during events.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Coached and counseled employees to reflect company service standards and procedures.
- Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
- Paid and settled vendors, venues, staff and contracted services.
Entrepreneurial (Marketing Events Manager)
Fox5280
Denver, CO
06.2016 - 10.2022
- Passionate about building productive relationships with clients, partners and team members
- New customer acquisition expert who emphasizes a mix of online and offline marketing strategies.
Education
High School Diploma -
New Utrecht
Skills
- Skilled negotiator
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- Telephone inquiries specialist
Languages
Timeline
Events Manager
Hotel Chantelle
02.2022 - Current
Entrepreneurial (Marketing Events Manager)
Fox5280
06.2016 - 10.2022
High School Diploma -
New Utrecht
Similar Profiles
Owen DoolanOwen Doolan
Snow White and the Seven Dwarfs pantomime-Ensemble at Director: Chantelle NolanSnow White and the Seven Dwarfs pantomime-Ensemble at Director: Chantelle Nolan
Jean-Philippe VILLIER EMMANUELJean-Philippe VILLIER EMMANUEL
International Treasurer at Chantelle LingerieInternational Treasurer at Chantelle Lingerie
Jonah DingleJonah Dingle
Housesitting at Chantelle GlennHousesitting at Chantelle Glenn