Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hassan Adan

Tucson,Arizona

Summary

I'm Hassan Adan, a highly motivated and dedicated individual who graduated from Rincon University High School in 2023. I have a genuine passion for the exciting fields of cybersecurity and IT, and I’m currently pursuing a degree that combines both areas of expertise. In May 2025, I earned my Associate of Applied Science in Cybersecurity, and I’m now working toward a bachelor’s degree to deepen my knowledge and expand my opportunities. With a natural inclination for problem-solving and strong communication skills, I'm eager to apply my knowledge to tackle real-world cybersecurity challenges and contribute to the broader IT landscape. Throughout my academic journey, I have demonstrated adaptability and a strong spirit of teamwork. I am now seeking opportunities where I can leverage my analytical thinking and attention to detail to help organizations strengthen their cybersecurity defenses and optimize their technological infrastructure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

JTED CyberSecurity Program

JTED
05.2023
  • Successfully completed the Pima JTED Cybersecurity and IT program, gaining comprehensive knowledge and practical skills in both cybersecurity and IT.

Geek Squad

Bestbuy
01.2024 - Current
  • Diagnosed and resolved complex hardware and software issues across desktops, laptops, mobile devices, and Apple products, including component-level and physical repairs.
  • Performed operating system reinstalls, upgrades, and configurations (Windows, macOS, iOS) to restore functionality and improve performance.
  • Completed Apple-certified physical repairs such as screen, battery, and component replacements while adhering to strict quality and safety standards.
  • Collaborated with team members to manage repair workflows, maintain accurate inventory records, and ensure timely service delivery.
  • Documented cases and tracked progress using Best Buy’s ticketing system, while performing quality assurance on devices and replacement parts.

Mcdonalds worker/IT Support

Mcdonalds
07.2021 - 12.2023
  • Performed basic troubleshooting on POS systems, printers, and registers to minimize downtime and support daily operations.
  • Monitored equipment to ensure hardware was functioning properly and reported issues promptly for resolution.
  • Delivered fast, friendly customer service by taking orders, processing payments, and resolving concerns.
  • Supported food prep and front counter service while maintaining a clean and safe work environment.
  • Collaborated with team members across multiple stations to ensure smooth and efficient service.

Education

Bachelor of Science - CyberSecurity

University of Arizona
Tucson, AZ
05-2028

Associate Degree - Cyber security

Pima Community Collage
Tucson, AZ
05-2025

Diploma - Genral Education

Rincon High School
Tucson, AZ
05.2023

JTED CyberSecurity Program -

JTED
05.2023

Skills

  • Hardware Evaluation & Repair
  • Problem Resolution & Troubleshooting
  • Microsoft 365
  • Network Connectivity Troubleshooting (LAN/Wi-Fi)
  • Operating System Support (Windows, macOS, iOS, Android)
  • Organization & Time Management
  • Team Collaboration & Training Support
  • Peripheral Setup (printers, scanners, POS systems)
  • Data Backup & Recovery Basics
  • Technical support
  • Software installation
  • Equipment Repair

Certification

  • It Support Certification
  • It Specialist Certification

Timeline

Geek Squad

Bestbuy
01.2024 - Current

JTED CyberSecurity Program

JTED
05.2023

Mcdonalds worker/IT Support

Mcdonalds
07.2021 - 12.2023

Bachelor of Science - CyberSecurity

University of Arizona

Associate Degree - Cyber security

Pima Community Collage

Diploma - Genral Education

Rincon High School

JTED CyberSecurity Program -

JTED

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