Hassan Al-Hisnawi
AT&T
Anoka,MN
1
Language
2
years of professional experience
Detail-oriented consultant agent skilled in technical support and product knowledge. Known for problem-solving abilities and effective customer education, contributing to improved operational efficiency and customer satisfaction.
Work History
Sales Associate
1 Year 6 Months- Assisted customers in selecting products and services to meet their communication needs.
- Collaborated with team members to achieve sales targets and enhance customer satisfaction.
- Provided product knowledge training to new associates, promoting a knowledgeable sales environment.
- Demonstrated effective use of point-of-sale systems for transactions and inventory management.
Consultant Agent
5 Months- Provided technical support for customers on various devices, ensuring effective troubleshooting and solutions.
- Assisted in the installation of software and hardware, enhancing customer satisfaction through efficient service delivery.
- Collaborated with team members to resolve complex technical issues, improving overall operational efficiency.
- Educated customers on device functionality, fostering a better understanding of technology use and maintenance.
Education
Bachelor of Science - Cyber Security
High School Diploma
Skills
Sales adaptability
Problem-solving
Teamwork and collaboration
Relationship building
Interpersonal skills
Listening skills
Languages
Arabic
Native or Bilingual
Interests
Historical Exploration
Coding and Programming
App Development
Youth mentor
providing guidance and support to empower the next generation of leaders.
Timeline
Sales Associate
AT&T
02.2025 - CurrentRead More
Consultant Agent
Geek Squad - Best Buy
09.2024 - 02.2025Read More
North Dakota State University
Bachelor of Science from Cyber Security
Read More
Coon Rapids High School
High School Diploma
Read More