Proactive Counter Sales Representative, Automotive Technician Apprentice, and Operations Dock Manager with extensive experience in customer service, vehicle maintenance, and logistics. Successfully overcame customer objections, diagnosed mechanical issues, and managed trailer operations efficiently. Skilled in building rapport, teamwork, preventative maintenance, and upselling. Bringing a strong ability to enhance operational efficiency and customer satisfaction.
The Customer Service and Sale Associate consults with customers on their Hertz Rental. Maximizing Revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.
Learned the building blocks to vehicle maintenance and repairs. Entered the job with prior experience in the field, and learned how to diagnose mechanical issues using computerized diagnostic experience.
Overseeing all duties in regards to receiving and departing trailers of prime packages. Learned the fast pace environment and conquered it with all trailers leaving in timely matters. Dealt with all issues in regardings with driver routes and missing trucks.