Hassan Makled
Dearborn
Summary
Licensed pharmacist with extensive experience in pharmacy management, medication therapy management (MTM), patient counseling, and business operations. Demonstrated ability to effectively manage pharmacy operations, ensure regulatory compliance, and provide top-tier patient care. Adept at consultation and medication management, leveraging technology to support patient needs while maintaining high-quality standards. Entrepreneurial spirit with a focus on delivering exceptional customer service and optimizing business operations in both retail and medical settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Owner
Farmacity Pharmacy
04.2020 - Current
- Lead operations, ensuring the efficient and compliant dispensing of prescription medications and over-the-counter products.
- Oversee a team of pharmacists and pharmacy technicians to deliver high-quality patient care in a fast-paced, high-volume pharmacy setting.
- Implement and manage medication therapy management (MTM) programs, improving patient outcomes and ensuring adherence to prescribed therapies.
- Conduct consultations, providing medication counseling and guidance to patients remotely.
- Review and verify prescription orders for accuracy, dosage, and patient safety.
- Monitor inventory levels, reorder medications, and negotiate with suppliers to ensure cost-effective procurement.
- Ensure the pharmacy complies with all state and federal regulations, including DEA and FDA standards.
- Maintain comprehensive patient records, ensuring proper documentation of prescriptions and patient interactions in a secure, HIPAA-compliant manner.
- Use pharmacy management software to manage prescriptions, patient profiles, and workflow effectively.
- Work closely with urgent care physician to manage patient acute illnesses as well as long term chronic illness
Pharmacist
Haggerty Drugs & Medical Supplies
04.2018 - Current
- Lead operations, ensuring the efficient and compliant dispensing of prescription medications and over-the-counter products.
- Oversee a team of pharmacy technicians to deliver high-quality patient care in a fast-paced, high-volume pharmacy setting.
- Implement and manage medication therapy management (MTM) programs, improving patient outcomes and ensuring adherence to prescribed therapies.
- Conduct phone consultations, providing medication counseling and guidance to patients remotely.
- Review and verify prescription orders for accuracy, dosage, and patient safety.
- Monitor inventory levels, reorder medications, and negotiate with suppliers to ensure cost-effective procurement.
- Ensure the pharmacy complies with all state and federal regulations, including DEA and FDA standards.
- Maintain comprehensive patient records, ensuring proper documentation of prescriptions and patient interactions in a secure, HIPAA-compliant manner.
- Use pharmacy management software to manage prescriptions, patient profiles, and workflow effectively.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Pharmacist
Walgreens Pharmacy
06.2016 - 02.2018
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Education
PharmD - Pharmacy
Wayne State University
Detroit, MI05-2016
Skills
- Prescription verification
- Medication dispensing
- Insurance billing
- Patient counseling
- Continuing education
- Pharmacy operations
- Patient safety
- Patient education
- Staff development
- Medication therapy management
- Performance improvement
Certification
- Licensed Pharmacist, State of Michigan (Active)
- Immunization Certification
- CPR/First Aid Certified
- HIPAA Compliance Certified
Languages
English
Full Professional
Interests
- Playing Sports
- Swimming
- I enjoy cooking for friends and family gatherings
Timeline
Pharmacy Owner
Farmacity Pharmacy
04.2020 - Current
Pharmacist
Haggerty Drugs & Medical Supplies
04.2018 - Current
Pharmacist
Walgreens Pharmacy
06.2016 - 02.2018
PharmD - Pharmacy
Wayne State University
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