Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Pharmacy Owner
Bluegrass Pharmacy
11.2023 - Current
Ensured compliance with federal, state, and local regulations through diligent monitoring of internal processes.
Increased repeat business from satisfied customers through attentive service delivery.
Collaborated with healthcare providers to develop comprehensive treatment plans tailored to individual patient needs.
Implemented innovative marketing strategies to increase awareness of the pharmacy''s services and offerings.
Established a welcoming atmosphere within the pharmacy, promoting accessibility and approachability among patients.
Reduced medication errors by enforcing strict adherence to guidelines when dispensing prescriptions.
Trained and mentored staff members, resulting in improved performance and a cohesive team environment.
Promoted health literacy among patients through educational materials and one-on-one consultations about medications or health conditions.
Evaluated employee performance regularly, offering constructive feedback and guidance for improvement opportunities.
Pharmacy Manager
Elite Pharmacy
01.2018 - 11.2023
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Collaborated with store manager to maintain daily operations.
Ordered all pharmacy supplies and kept check on inventory levels.
Developed policies and procedures for effective pharmacy management.
Trained pharmacy interns and newly hired pharmacy technicians.
Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
Pharmacy Technician
Optimal Pharmacy
02.2010 - 11.2017
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Streamlined prescription processing with accurate data entry and verification of patient information.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.