Business professional with proven track record in academic instruction and curriculum development. Skilled in delivering engaging lectures, fostering interactive learning environments, and utilizing innovative teaching methodologies. Strong focus on team collaboration and adaptability to meet evolving educational needs. Known for reliability, effective communication, and results-driven approach.
Overview
26
26
years of professional experience
Work History
Adjunct Business Instructor (Online/In-Person)
Dakota State University
Madison
01.2026 - 05.2026
Taught BADM 310 D01 Business Finance & BADM 310 DT1 Business Finance
Facilitated discussions on contemporary business practices and theories to enhance student understanding.
Continuously improved teaching methods by seeking feedback from students, peers, and supervisors to adapt instructional strategies for optimal learning outcomes.
Promoted a positive learning environment by addressing diverse student needs and fostering inclusivity in the classroom.
Evaluated and graded assignments, exams, and papers, ensuring timely feedback to support student growth.
Emphasized practical applications of theoretical concepts in order to prepare students for real-world business challenges upon graduation.
Lecturer: Business Administration (Remote)
Baluchistan Group of Colleges BGC
Quetta
03.2018 - 09.2024
Taught Marketing Management, Organizational Behavior, Principles of Management, and Business Economics.
Student Counseling & Admission liaison officer.
Supervising students' research.
Evaluated student performance through assessments, providing constructive feedback to support learning outcomes.
Mentored students in academic pursuits, fostering critical thinking and independent research skills.
Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
Sales & Marketing Director
Expressions InfoTech Service Providers Pvt, Ltd.
Lahore
03.2018 - 09.2024
Developing, expressing, and implementing the organization's vision, mission, and overall strategy.
Directing and implementing the organization's overall strategy and marketing plans.
Devising a strategic plan that directs the business path, acquiring advice & stakeholder direction when necessary.
Spearheading the operation of an organization in line with the strategic plans' direction & enabling website content.
Actively engaging in content writing and providing ideas to develop apps for app developers.
Running a portfolio of websites, including depressioncure.net & krazydomains.com, and many more.
Developed and executed comprehensive sales strategies to drive revenue growth.
Conducted training programs for sales teams, enhancing performance and product knowledge.
Analyzed market trends to identify opportunities for product innovation and expansion.
Senior Sales & Marketing Manager
HinoPak Motors 5S Dealers
Lahore
08.2007 - 08.2009
Geared the company's sales and marketing activities (including new and used light/heavy-duty trucks, buses, and primarily Toyota/Daihatsu cars) and facilitated teams throughout Punjab Province.
Interacted with corporate and government clients, allocated targets to the team, and managed sales meetings while leading recruitment and training sessions for newly hired sales team members.
Managed marketing and promotional campaigns during the company's product launch while arranging events and public relations activities and putting them in place to ensure success.
Organized lead generation and follow-ups, wrote quarterly, bi-annual, and annual sales reports, and presented them to higher management for effective decision-making.
Pioneered telemarketing/ E-marketing initiatives to boost sales for the company in line with business policies.
Conducted periodic performance reviews to compare targets met with stated goals & provided management input.
Supervised MBA internship students from various Business schools.
Created and expanded sales presentations to new and existing customers increasing net sales revenue by 30% in sales.
Analyzed market trends to identify growth opportunities and adjust marketing initiatives accordingly.
Evaluated campaign performance metrics to refine strategies and maximize ROI on marketing efforts.
Cultivated and maintained strategic alliances with key partners and vendors.
Product Manager
Alp Business Service Management (Pvt)
Lahore
08.2005 - 07.2006
I controlled sales, profitability, and customer satisfaction ratings by providing excellent service.
I also created a marketing campaign, set targets, compared results against budgets, and provided variance reports to top management with revenue-generating ideas.
In charge of sales and marketing efforts, which included headhunting, training, and assigning sales targets to team members to ensure that the sales department ran smoothly.
Technical assistance was offered to the sales/marketing team on ERP modules, CRM, web portal, Kaspersky/E-scan antivirus, Access control devices, and retail POS, resulting in a vast network of resellers and retailers across Pakistan.
Established marketing and promotional campaigns, managed PR and events, and generated leads for the firm.
I reviewed job applications and selected qualified salespeople, conducted in-house sales/technical support training, and created ad copy, culminating in the publication of amazing ads.
Facilitated the sales/marketing and technical teams in launching Kaspersky & E-scan antivirus and building an extensive network of resellers and merchants throughout Pakistan.
Started marketing and promotional campaigns, providing management with quotations and bidding documentation to aid effective decision-making.
Helpful in executing Customer Relationship Management while adhering to the company's legal requirements.
(Kaspersky Antivirus)
Conducted market research to identify trends, informing product strategy and positioning within competitive landscape.
Led product development initiatives, aligning cross-functional teams to meet strategic goals.
Webhosting/Network Support Executive IT
WebSouls
Lahore
04.2004 - 07.2005
Listened to and resolved customer inquiries to ensure optimal levels of service & long-term business relationships.
I dealt with customers and visited corporate clients, thereby leading business development activities, including bulk mailing, SMS marketing, and promotional campaigns for the products.
Maintained leads and follow-ups for local and remote users using SugarCRM, Red Hat Enterprise, Linux 3, and MS Windows Server 2003 administration.
Demonstrated and troubleshot access control devices and retail systems, POS Demos.
Provided network security through software firewall and antivirus administration, and conducted content writing and research for the website www.pakrang.com and the 'PerlDesk' package for online billing and ticketing.
Interacted with users through LIVE phone, on premises, 'Call Center,' Skype, Yahoo, and MSN to make the programs more user-friendly.
Collaborated with clients/ internal divisions to achieve goals and objectives following corporate rules & procedures.
Mentored junior staff, fostering professional development and enhancing team capabilities.
Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
Store Manager
CostCutter
United Kingdom
03.2000 - 02.2004
Established and communicated store goals/ results to employees, staffed the store, delegated workload, actively supported employee growth, and upheld cooperative policies to motivate employees, thereby increasing efficiency.
Administered various activities, including store management, inventory, recruitment, and training. Simultaneously, I led a team of adequate customer service/sales personnel to further employee growth.
Handled procurement at cash and carry, formulated weekly and monthly sales reports, and submitted them to upper management for corrective measures.
Monitored store facilities and equipment, developed regular maintenance schedules for all store facilities, recommended replacements/additions/deletions of the same, and arranged seasonal displays to increase footfall in the store, thus affecting high sales levels.
Developed and implemented annual marketing plans and advertised expense budgets to achieve company objectives and ensure the smooth functioning of the organization efficiently and effectively.
Handled inventory of all materials and authorized orders in accordance with sales to ensure a continual supply with minimal idle stock for better workflow.
FMCG
Implemented promotional strategies, driving sales growth and improving customer engagement.
Optimized inventory management, reducing stock discrepancies through effective monitoring.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Doctor of Business Administration - Business Administration